Strategic Program Manager — Cross‑Functional Delivery

Flextronics - The Flex Company; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

Life Insurance

Paid Time Off

Performance Bonus

Job summary

Flex is a diversified manufacturing partner based in Bukit Minyak, seeking a Program Manager to guide a cross-functional team in delivering customer-focused products and services. You will drive development and implementation of project, pricing, and program strategies to sustain value for the business and its customers.

The role involves organizing schedules and budgets, tracking metrics, negotiating contracts, and coordinating interdepartmental activities to meet timelines, quality, and

Qualifications

• Bachelor's degree required in engineering or related field or equivalent experience.
• 5+ years of experience in program administration/management or related area.
• Advanced operations, technical and people/process skills with strong customer relationship abilities.
• Knowledge of multiple functional technologies/processes and their interdependencies at the site.
• Accountability for the program wellness.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee interdepartmental activities ensuring completion of all adherences relative to product development timelines, delivery, quality and business metrics.
• Review program proposals/plans to resolve time frame, funding requirements, procedures, staffing requirements and resource allotment for program phases.
• Establish work plan and staffing for each phase and arrange recruitment or assignment of personnel.
• Coordinate product life cycle activities with P&L and customer satisfaction; manage accounts of varying complexities.
• Be the key channel of communication for customers and act as escalation in case of issues.
• Oversee customer satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Ensure excellent customer relations with new and existing customers.
• Hesitate production site hold-ups for projects, costs and other customer matters through business and expertise.

Skills

Program management

Customer relationship skills

Communication

People management

Process skills

Interdepartmental coordination

Education

Bachelor's degree in engineering or related field

Job description

Flex is a diversified manufacturing partner based in Bukit Minyak, seeking a Program Manager to guide a cross-functional team in delivering customer-focused products and services. You will drive development and implementation of project, pricing, and program strategies to sustain value for the business and its customers.

The role involves organizing schedules and budgets, tracking metrics, negotiating contracts, and coordinating interdepartmental activities to meet timelines, quality, and