Program Manager: Cross-Functional Delivery Leader

Flex; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Life Insurance

Paid Time Off

Allowances & Bonuses

Job summary

Flex is seeking a Program Manager located in Prai, Penang to guide a cross-functional team in delivering customer-focused products and services. You will drive development and implementation of program strategies, and manage budgets, timelines and stakeholder expectations to ensure value for the business and customers.

The role requires handling negotiations, maintaining strong customer relations, and coordinating lifecycle activities across accounts of varying complexities.

Qualifications

• Bachelor’s degree in engineering or related field or equivalent experience.
• Minimum 5 years of experience in program administration/management or related area.
• Strong understanding of business operations and cross-functional interdependencies.
• Excellent communication and stakeholder management skills.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track metrics and drive action items based on results.
• Oversee interdepartmental activities to meet product development timelines, delivery and quality targets.
• Manage staffing and resource allocation for each phase of the program.
• Act as primary channel of communication with customers and handle escalations.

Skills

Program management

Cross-functional leadership

Customer relationship skills

Budgeting & scheduling

Education

Bachelor’s degree in engineering or related field

Job description

Flex is seeking a Program Manager located in Prai, Penang to guide a cross-functional team in delivering customer-focused products and services. You will drive development and implementation of program strategies, and manage budgets, timelines and stakeholder expectations to ensure value for the business and customers.

The role requires handling negotiations, maintaining strong customer relations, and coordinating lifecycle activities across accounts of varying complexities.