Strategic Partnerships Manager

Michael Page; Selangor; Vor Ort; MYR 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Direct people management experience

Career progression opportunities

Annual salary range MYR 120k-180k

Zusammenfassung

Michael Page is assisting a market‑frontier multinational healthcare solutions organization in selecting a Senior Key Account role in Malaysia. You will manage strategic accounts, craft plans for long‑term partnerships, and engage senior stakeholders across its Asia footprint.

With 3–5 years in related roles and 1–2 years of people management, you will drive renewals, commercial negotiations, and cross‑functional collaboration to accelerate growth and ensure client satisfaction.

Qualifikationen

• Bachelor's degree in business, marketing, finance, healthcare management, life sciences or related field.
• 3–5 years in key account management or related commercial roles.
• 1–2 years of people management experience.
• Proven experience managing strategic or enterprise client accounts.
• Experience driving commercial discussions, negotiations and renewals.
• Strong stakeholder management in cross‑functional environments.
• Strong commercial acumen with understanding of business performance metrics.

Aufgaben

• Manage a portfolio of key strategic accounts and serve as the primary client contact.
• Develop and execute account plans to strengthen long‑term partnerships and growth.
• Build relationships with senior stakeholders.
• Conduct business reviews, identify client needs, risks and opportunities.
• Drive end‑to‑end contract renewal processes and facilitate continuity.
• Prepare proposals, pricing recommendations and commercial business cases.
• Monitor contract performance, service delivery and renewal pipelines.
• Coordinate approvals and stakeholder alignment during renewal.
• Identify opportunities to expand partnerships with additional solutions and services.
• Collaborate with cross‑functional teams on client growth strategies.
• Forecasting, budgeting and commercial planning activities.
• Coach and develop a team of Key Account Executives.

Kenntnisse

Key Account Management

Strategic Partnerships

Commercial Management

Business Development

Customer Success

Stakeholder Management

Ausbildung

Bachelor's Degree

Jobbeschreibung

• Having the empowerment to drive long‑term strategic account growth
• Exposure to people management role

• Having the empowerment to drive long‑term strategic account growth
• Exposure to people management role

About Our Client

Our client is a market‑frontier multinational healthcare solutions organization with a strong footprint across Asia, partnering with some of the world's most recognized healthcare and life sciences companies. Renowned for its goal to innovation, strategic partnerships, and customer excellence, the business plays a critical role in helping healthcare organizations accelerate growth and enhance market presence.

Job Description

• Manage a portfolio of key strategic accounts and serve as the primary point of contact for clients.
• Develop and execute account plans to strengthen long‑term partnerships and drive business growth.
• Build strong relationships with senior stakeholders
• Conduct regular business reviews and proactively identify client needs, risks, and opportunities.
• Ensure a high level of client satisfaction and engagement across the account lifecycle.
• Drive the end‑to‑end contract renewal process and facilitates business continuity.
• Develop renewal strategies and manage commercial negotiations with clients.
• Prepare proposals, pricing recommendations, and commercial business cases.
• Monitor contract performance, service delivery and renewal pipelines.
• Coordinate internal approvals and stakeholder alignment throughout the renewal process.
• Identify opportunities to expand existing partnerships through additional solutions and services.
• Work with internal commercial teams on client growth strategies.
• Manage strategic account expansion initiatives and partnership development.
• Contribute to revenue growth through effective account planning and opportunity identification.
• Oversee a seamless transition from account onboarding through ongoing account management.
• Partner closely with cross‑functional teams across operations, supply chain, finance, quality, legal, and commercial functions.
• Monitor service delivery standards and account performance.
• Proactively address client concerns, manage risks, and drive continuous improvement initiatives.
• Facilitate governance meetings and performance reviews with key stakeholders.
• Monitor account revenue, profitability, and key performance indicators.
• Prepare management reports, account reviews, and business updates.
• Forecasting, budgeting, and commercial planning activities.
• Provide insights and recommendations based on account performance trends.
• Coach, and develop a team of Key Account Executives.
• Foster a positive and high‑performing team culture.
• Strengthen team capabilities in account management, stakeholder engagement, and commercial excellence.

The Successful Applicant

• Bachelor's Degree in Business, Marketing, Finance, Healthcare Management, Life Sciences, or a related discipline.
• Minimum 3 to 5 years of experience in Key Account Management, Strategic Partnerships, Commercial Management, Business Development, Customer Success, or related fields.
• At least 1 to 2 years of people management experience.
• Proven experience managing strategic or enterprise‑level client accounts.
• Experience driving commercial discussions, contract negotiations, and renewal processes.
• Strong stakeholder management experience within complex and cross‑functional environments.
• Strong commercial acumen with exposure to business performance metrics and financial concepts.

What's On Offer

• Annual salary between MYR 120,000 and MYR 180,000
• Opportunity for direct people management experience.
• Strong career progression opportunities across commercial and strategic functions.

Quote job ref: JN-112026-7143918