Strategic Outsourcing Director — Accounting & Growth

Private Advertiser; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Private Advertiser in Kuala Lumpur seeks a senior leader to oversee the Outsourcing Division and deliver high-quality client services. The role drives strategic planning, budgeting, and performance across accounting, payroll, and reporting functions.

The position emphasizes client relationship management, process optimization, and team development to sustain growth and regulatory compliance.

Responsibilities

• Lead and manage the Outsourcing Division to meet goals, profitability, and growth targets.
• Develop and execute strategic plans, budgets, and KPIs for the outsourcing business.
• Oversee delivery of services including accounting, bookkeeping, payroll, and management reporting.
• Build and maintain strong client relationships to ensure satisfaction and retention.
• Identify and pursue new business opportunities and support proposals.
• Ensure quality, accuracy, and timely client deliverables per professional standards.
• Mentor and develop managers and team members to foster high performance.
• Establish and improve operational processes, controls, and service standards.
• Monitor resource use, productivity, and division efficiency.
• Ensure compliance with accounting standards, regulations, and firm policies.
• Act as escalation point for complex client, operations, and compliance matters.
• Collaborate with Partners and other service lines for integrated solutions.
• Drive digital transformation, automation, and process improvements.
• Stay updated on industry developments and regulatory changes to remain competitive.
• Represent the Firm in client meetings and professional events to strengthen market presence.
• Handle ad hoc assignments as required.

Job description

Private Advertiser in Kuala Lumpur seeks a senior leader to oversee the Outsourcing Division and deliver high-quality client services. The role drives strategic planning, budgeting, and performance across accounting, payroll, and reporting functions.

The position emphasizes client relationship management, process optimization, and team development to sustain growth and regulatory compliance.