Strategic Key Account Manager — Growth & Profitability

MCBRIDE MALAYSIA SDN BHD; Klang City, Port Klang; On-site; MYR 90,000 - 150,000; Full time

Job summary

McBride Malaysia Sdn Bhd is seeking a Sales Account Manager to align and manage customer requirements with internal teams and third parties, driving growth in volume and profitability.

The role emphasizes achieving the sales budget, coordinating with QA, and timely responses to customer queries. McBride Malaysia began as Fortune Laboratories in 1986 and now operates GMP-certified plants near Kuala Lumpur and Ho Chi Minh City, serving Southeast Asia.

Qualifications

• Minimum degree in any field.
• At least 5 years managing key account customers.
• Experience with multi-national teams and cross-cultural environments.
• Ability to plan and develop a business plan to grow profitable sales.

Responsibilities

• Align customer requirements with internal teams and third parties.
• Set and achieve sales budgets for assigned customers.
• Monitor stock availability and fulfilment.
• Prepare quotations and customer contracts with cost breakdown rationale.
• Coordinate product launches and manage timelines with customers and internal departments.
• Respond to customer queries promptly and handle complaints with QA.
• Conduct regular customer performance reviews.

Skills

Key Account Management

Sales Strategy

MS Office

Education

Degree in any field

Tools

CRM software

Job description

McBride Malaysia Sdn Bhd is seeking a Sales Account Manager to align and manage customer requirements with internal teams and third parties, driving growth in volume and profitability.

The role emphasizes achieving the sales budget, coordinating with QA, and timely responses to customer queries. McBride Malaysia began as Fortune Laboratories in 1986 and now operates GMP-certified plants near Kuala Lumpur and Ho Chi Minh City, serving Southeast Asia.