Strategic Contracts Specialist - SaaS, Flexible Work

Iron Mountain; Shah Alam; Sur place; MYR 60 000 - 100 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Flexible work options

Health, wellness and retirement plans

Continuous learning and growth

Résumé du poste

Iron Mountain is seeking a strategic Contracts Specialist to join our Global Commercial Support Services team. In this role, you’ll serve as the essential link between our Sales operations and legal frameworks, turning complex requirements into sound, executable agreements.

You will draft Master Services Agreements, Amendments, pricing schedules, and SOWs, resolve gaps, and ensure SLAs are met while balancing customer needs with risk.

Qualifications

• 3+ years of progressive contracts administration experience, supporting commercial Sales teams in a services or technology environment.
• Strong knowledge of standard contract provisions (e.g., liability, confidentiality, indemnity) and SaaS/software licensing concepts.
• Proven ability to translate operational specifications into clear, legally sound SOWs and agreements.
• Demonstrated cross-functional stakeholder management, project execution, and ability to negotiate solutions in large organizations.

Responsabilités

• Manage full lifecycle contract drafting and review: Master Services Agreements, Amendments, pricing schedules, and SOWs.
• Identify and resolve gaps in business specifications, partnering with internal owners to negotiate viable solutions.
• Edit contracts to reflect customized language after approvals from business, financial, and legal teams.
• Maintain speed and quality: execute contracts within SLAs while balancing customer expectations with risk.
• Collaborate with Legal, Product Management, Finance, and Sales leadership to align terms with strategy.

Connaissances

Contract drafting

SOWs

Negotiation

Cross-functional collaboration

Legal concepts (SaaS licensing)

Formation

Bachelor's degree or equivalent practical experience

Description du poste

Iron Mountain is seeking a strategic Contracts Specialist to join our Global Commercial Support Services team. In this role, you’ll serve as the essential link between our Sales operations and legal frameworks, turning complex requirements into sound, executable agreements.

You will draft Master Services Agreements, Amendments, pricing schedules, and SOWs, resolve gaps, and ensure SLAs are met while balancing customer needs with risk.