Contracts Specialist

Iron Mountain; Shah Alam; Vor Ort; MYR 60.000 - 100.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Flexible work options

Health, wellness and retirement plans

Continuous learning and growth

Zusammenfassung

Iron Mountain is seeking a strategic Contracts Specialist to join our Global Commercial Support Services team. In this role, you’ll serve as the essential link between our Sales operations and legal frameworks, turning complex requirements into sound, executable agreements.

You will draft Master Services Agreements, Amendments, pricing schedules, and SOWs, resolve gaps, and ensure SLAs are met while balancing customer needs with risk.

Qualifikationen

• 3+ years of progressive contracts administration experience, supporting commercial Sales teams in a services or technology environment.
• Strong knowledge of standard contract provisions (e.g., liability, confidentiality, indemnity) and SaaS/software licensing concepts.
• Proven ability to translate operational specifications into clear, legally sound SOWs and agreements.
• Demonstrated cross-functional stakeholder management, project execution, and ability to negotiate solutions in large organizations.

Aufgaben

• Manage full lifecycle contract drafting and review: Master Services Agreements, Amendments, pricing schedules, and SOWs.
• Identify and resolve gaps in business specifications, partnering with internal owners to negotiate viable solutions.
• Edit contracts to reflect customized language after approvals from business, financial, and legal teams.
• Maintain speed and quality: execute contracts within SLAs while balancing customer expectations with risk.
• Collaborate with Legal, Product Management, Finance, and Sales leadership to align terms with strategy.

Kenntnisse

Contract drafting

SOWs

Negotiation

Cross-functional collaboration

Legal concepts (SaaS licensing)

Ausbildung

Bachelor's degree or equivalent practical experience

Jobbeschreibung

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect our data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Iron Mountain is seeking an strategic Contracts Specialist to join our Global Commercial Support Services team.

In this role, you’ll serve as the essential link between our Sales operations and legal frameworks, turning complex requirements into sound, executable agreements. You will have the opportunity to directly create sales capacity and drive deal velocity while safeguarding our business standards. Working collaboratively across cross-functional teams, your sharp contractual insight will help protect our assets and unlock new value for our enterprise clients.

What You’ll Do

In this role, you will:

• Manage full lifecycle contract drafting and review: Prepare Master Services Agreements, Amendments, pricing schedules, and SOWs with strong legal and commercial precision.
• Resolve operational and contractual gaps: Identify business specification disparities in sales requests and proactively partner with internal owners to negotiate viable solutions.
• Guide non-standard terms: Edit contracts to incorporate customized language after securing appropriate business, financial, and legal approvals.
• Maintain operational speed: Execute contracts within established SLAs while balancing customer expectations with internal risk mitigation.
• Collaborate cross-functionally: Coordinate with Legal, Product Management, Finance, and Sales leadership to align contract terms with organizational strategy.

What You’ll Bring

The ideal candidate will have:

• 3+ years of progressive contracts administration experience, directly supporting commercial Sales teams in a services or technology environment.
• Strong knowledge of standard contract provisions (e.g., liability, confidentiality, indemnity) and foundational legal concepts for SaaS and software licensing.
• Demonstrated ability to translate complex operational specifications into clear, legally sound SOWs and agreements.
• Proven ability in cross-functional stakeholder management, project execution, and negotiating solutions within large matrix organizations.
• A 3-year college degree or equivalent practical experience; fluency in English with exceptional written and verbal communication skills.

What We Offer

• Competitive compensation and benefits aligned with experience.
• Flexible work options/alternative work options to support work–life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Category: Sales Operations Group