Strategic Client Relationship Leader - AI Solutions

Cognizant; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Cognizant in Asia Pacific is seeking a Client Relationship Manager to own a portfolio of existing clients and drive new business growth across focus industries. The role emphasizes securing large deals, expanding current engagements, and leading multi-disciplinary teams across domestic and global accounts.

The ideal candidate has a proven history in technology services sales within BFS sectors, strong CxO relationships in Malaysia, and excellent negotiation and communication skills to navigate a

Qualifications

• 10+ years in a quota-bearing sales role within a technology services firm.
• Strong track record of selling technology services into BFS sectors (Wealth, Retail, Corporate and Asset Management).
• Established relationships with CxOs and key BFS stakeholders in Malaysia.

Responsibilities

• Lead key BFS accounts, managing the business as a P&L with accountability for their profitable growth.
• Own the end-to-end sales cycle alongside the Service Line Specialist, Client Partner, and Engagement Delivery Partner/Lead, across both domestic and global accounts.
• Build a thorough account plan and maintain it as a living document, keeping CRM (Winzone) and Forecasting application (UPLF) consistently up to date, logging all activities and contacts accurately, and working closely with local and offshore teams.
• Drive demand generation within the account by positioning Cognizant as an AI Builder — proactively identifying and qualifying new pipeline opportunities through targeted outreach, executive briefings, and account-based campaigns built around full-stack AI solutions, in partnership with marketing and the service lines.
• Communicate and orchestrate effectively across stakeholders, going beyond email to drive interactive discussions, convene meetings, and connect the right points of contact.

Skills

Business development

Quota-bearing sales

AI solutions knowledge

Stakeholder management

BFS industry knowledge

Job description

Cognizant in Asia Pacific is seeking a Client Relationship Manager to own a portfolio of existing clients and drive new business growth across focus industries. The role emphasizes securing large deals, expanding current engagements, and leading multi-disciplinary teams across domestic and global accounts.

The ideal candidate has a proven history in technology services sales within BFS sectors, strong CxO relationships in Malaysia, and excellent negotiation and communication skills to navigate a