Strategic Client Partnerships Manager

DKSH; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

DKSH Malaysia is seeking a Manager, Client Management to lead key client accounts, drive sustainable growth, and ensure delivery of operational excellence across Consumer Goods clients. You will act as the primary DKSH representative to client management teams and build long-term, collaborative partnerships.

The role requires a Bachelor’s in Business Administration, at least 5 years in client management with 2 in a leadership capacity, strong analytics, and proficiency in MS Office; fluency in

Qualifications

• Bachelor’s degree in Business Administration or equivalent.
• Minimum 5 years in a client management role, with at least 2 years in a managerial capacity.
• Strong understanding of clients’ industry, business, and products.
• Proven client management and communication skills with a track record of building partnerships.
• Proven project management skills and ability to handle multiple priorities.

Responsibilities

• Manage client accounts to ensure smooth business integration and growth.
• Deliver operational excellence and resolve service issues.
• Build long-term, collaborative client partnerships for measurable business results.
• Plan and manage business communications and reviews with client management teams.
• Escalate issues to senior management when needed and communicate effectively.

Skills

Client management

Communication

Project management

Analytical skills

Cross-cultural awareness

MS Office

English proficiency

Education

Bachelor's degree in Business Administration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

DKSH Malaysia is seeking a Manager, Client Management to lead key client accounts, drive sustainable growth, and ensure delivery of operational excellence across Consumer Goods clients. You will act as the primary DKSH representative to client management teams and build long-term, collaborative partnerships.

The role requires a Bachelor’s in Business Administration, at least 5 years in client management with 2 in a leadership capacity, strong analytics, and proficiency in MS Office; fluency in