Strategic B2B Sales Advisor II

Concentrix; Malaysia; On-site; MYR 52,000 - 78,000; Full time

Job summary

Concentrix is hiring Advisor II, B2B Sales in Malaysia. The role handles inbound/outbound calls and internet inquiries to sell products and services, process orders, and provide basic customer service.

You will use probing techniques to identify needs, stay informed on pricing and promos, meet sales targets and KPIs, and maintain accurate records while delivering courteous, proactive service to customers.

Qualifications

• Experience in B2B sales and handling inbound/outbound calls.

Responsibilities

• Achieving specific sales targets and maximizing sale opportunities on each call.
• Use probing techniques to determine customer needs and offer appropriate products.
• Maintain knowledge of products, pricing, promotions, and procedures.
• Ensure service meets contractual sales goals and KPIs.
• Greet customers courteously and professionally.
• Listen to customer needs and build rapport.
• Clarify requirements and provide resolutions using available tools.

Skills

English

Job description

Concentrix is hiring Advisor II, B2B Sales in Malaysia. The role handles inbound/outbound calls and internet inquiries to sell products and services, process orders, and provide basic customer service.

You will use probing techniques to identify needs, stay informed on pricing and promos, meet sales targets and KPIs, and maintain accurate records while delivering courteous, proactive service to customers.