Strategic Admin & Office Operations Lead

dtcpay; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

dtcpay is seeking an experienced Admin Manager for its Kuala Lumpur office. The role leads administrative operations, governance, and vendor relationships to support the Country Manager and ensure the office runs efficiently.

The ideal candidate is mature, self-driven, and capable of independent leadership. Responsibilities include onboarding/offboarding, travel coordination, grant documentation, reporting, and process improvement to drive operational excellence.

Qualifications

• 6–10 years of experience in office management, administration, or business operations.

Responsibilities

• Lead end-to-end daily office operations to maintain a productive work environment.
• Manage office facilities, supplies, equipment procurement, and asset tracking.
• Own vendor relationships including sourcing, negotiation, performance management, and contract reviews.
• Coordinate office maintenance, safety, security access, and business continuity requirements.
• Oversee hostel and accommodation arrangements for staff where applicable.
• Plan and execute office events, team activities, and festive celebrations.
• Establish and enforce office policies, SOPs, and guidelines.
• Manage onboarding/offboarding processes and workspace setup.
• Coordinate local and regional travel arrangements, including flights and hotel stays.
• Prepare documentation for government grant applications and related submissions.

Skills

Office management

Administration

Vendor management

Budgeting

MS Office

English

Mandarin

Education

Bachelor's degree

Tools

MS Office Suite

Job description

dtcpay is seeking an experienced Admin Manager for its Kuala Lumpur office. The role leads administrative operations, governance, and vendor relationships to support the Country Manager and ensure the office runs efficiently.

The ideal candidate is mature, self-driven, and capable of independent leadership. Responsibilities include onboarding/offboarding, travel coordination, grant documentation, reporting, and process improvement to drive operational excellence.