Senior Administration Executive

DTC Academy Sdn. Bhd.; Kuala Lumpur; On-site; MYR 78,000 - 106,000; Full time

Job summary

dtcpay in Kuala Lumpur seeks a Senior Office Executive to oversee day‑to‑day office operations, enforce policies, and support the Country Manager with business reporting in a fast‑paced fintech environment.

The ideal candidate has 5+ years in office administration, excellent organizational and multitasking skills, and is proficient in Microsoft Office. Fluency in English and Mandarin to liaise with Chinese stakeholders is required. This on‑site role offers growth in a globally expanding company.

Qualifications

• 5+ years in office administration or executive support.
• Strong organisational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Good communication in English and Mandarin for Chinese stakeholders.
• Proactive, detail-oriented, and able to work independently.

Responsibilities

• Oversee day-to-day office operations to keep a productive environment.
• Manage facilities, supplies, equipment and vendor relationships.
• Enforce office policies, procedures and guidelines.
• Coordinate maintenance, security, and workplace safety requirements.
• Handle mail, scheduling, and office events; plan weekly tea breaks and celebrations.
• Oversee pantry replenishment and stock levels.
• Manage procurement of office supplies and equipment; keep asset records.
• Support onboarding and offboarding of staff; respond to office queries.

Skills

Organisation

Multitasking

Microsoft Office

English & Mandarin

Proactive

AI tools

Tools

Microsoft Office

Job description

dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

We are looking for a Senior Office Executive to ensure the smooth daily operations of our Kuala Lumpur office. This role covers general office administration, enforcement of office policies, and support to the Country Manager in business operations and reporting. The ideal candidate is well-organised, proactive, and able to manage multiple responsibilities in a fast-paced environment.

Work Arrangement: Fully On-site

What You'll Do

Office Administration & Operations

• Oversee day-to-day office operations to maintain a productive and organised work environment
• Manage office facilities, supplies, equipment, and vendor relationships
• Implement and enforce office policies, procedures, and guidelines
• Coordinate office maintenance, security, and workplace safety requirements
• Handle administrative functions including mail, documentation, scheduling, and office events
• Plan and organise weekly tea breaks, festive celebrations, and other office activities
• Oversee monthly replenishment of pantry supplies and ensure adequate stock levels

Procurement & Asset Management

• Manage procurement of office supplies and equipment including sourcing, quotation, and allocation
• Maintain records of office assets including collection, transfer, and disposal

Employee Support & Compliance Management

• Ensure employees adhere to company guidelines, office rules, and operational SOPs
• Serve as the point of contact for staff on office-related matters
• Support onboarding of new employees including workspace setup and orientation
• Manage offboarding process for departing staff

Business Travel & Accommodation

• Coordinate business travel logistics including flight and hotel bookings for local and regional members
• Negotiate and secure corporate rates with hotels and travel vendors
• Act as PIC for employee hostel arrangements
• Liaise with agents and landlords for tenancy management and maintenance matters

Support to Country Manager

• Assist the Country Manager in general business operations, administrative follow-ups, and cross‑department coordination
• Prepare periodic operational reports, business review documents, and performance summaries
• Support in reviewing business performance data and presentations

What We're Looking For

• Minimum of 5 years of experience in office administration or executive assistant roles
• Strong organisational and multitasking skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good communication skills in English and Mandarin as you need to communicate with Chinese stakeholders
• Proactive, detail-oriented, and able to work independently
• Experience with AI tools in daily work is a plus

dtcpay is a regulated payment service provider that offers reliable solutions for merchants to grow revenues with increased acceptance rates across fiat and cryptocurrency. Our client's customers benefit from frictionless payment experiences, whether they are using our award‑winning POS+ terminal in-store or using our online checkout solution.

Founded in 2019 in Singapore, dtcpay is a licensed Major Payment Institution (MPI) under the Monetary Authority of Singapore (MAS) and offers Digital Payment Token (DPT) services. We have expanded our global footprint with subsidiaries in the Americas, Hong Kong and the Middle East.