Store Supervisor — Retail Ops & Team Leader

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; On-site; MYR 20,000 - 33,000; Full time

Job summary

FamilyMart Astrum Ampang is seeking a Store Supervisor to oversee daily store operations, ensure compliance with company policies and standards, forecast and order merchandise, and maintain stock availability.

You will guide and supervise retail staff, promote professionalism, manage store activities in good order, stand-in for Store Manager, and ensure cleanliness, safety, and housekeeping; willingness to relocate to other outlets and work shifts including weekends.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1–2 years of experience in retail or customer service.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensure effective and economic use of staff retail operations department to achieve its objectives.
• Promote professionalism of staff in retail operation department.
• Guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Bahasa Malaysia & English沟通

Retail / customer service experience

Education

SPM qualification

Job description

FamilyMart Astrum Ampang is seeking a Store Supervisor to oversee daily store operations, ensure compliance with company policies and standards, forecast and order merchandise, and maintain stock availability.

You will guide and supervise retail staff, promote professionalism, manage store activities in good order, stand-in for Store Manager, and ensure cleanliness, safety, and housekeeping; willingness to relocate to other outlets and work shifts including weekends.