Store Operations Lead: Inventory, Service & Team

KK Group of Companies (Retail); Klang City, Port Klang; On-site; MYR 33,000 - 51,000; Full time

Job summary

KK Supermart in Klang seeks a Retail Supervisor to lead store operations and a small team, ensuring accurate inventory handling and great customer service.

The candidate should have 1–3 years of retail experience with supervisory duties, SPM/ Diploma (Bachelor's a plus), and strong leadership, communication, and POS skills. Flexible scheduling including evenings and weekends is required.

Qualifications

• 1–3 years retail experience, supervisory preferred.
• SPM or Diploma or equivalent; Bachelor’s degree a plus.
• Strong leadership and team management abilities.
• Excellent interpersonal and communication skills.
• Proficiency in POS systems and basic computer applications.
• Able to work flexible schedules including evenings, weekends and holidays.
• Own transportation required.

Responsibilities

• Receive, record, arrange, inspect, and return goods.
• Maintain store cleanliness and housekeeping.
• Operate store equipment per procedures.
• Protect store property and assets.
• Provide courteous, professional service to customers.
• Handle emergencies and report to relevant personnel.
• Uphold KK Supermart's good image and reputation.

Skills

Leadership

Team management

POS proficiency

Basic computer skills

Flexible schedules

Own transportation

Education

SPM / Diploma

Bachelor's degree preferred

Tools

POS systems

Computers / MS Office

Job description

KK Supermart in Klang seeks a Retail Supervisor to lead store operations and a small team, ensuring accurate inventory handling and great customer service.

The candidate should have 1–3 years of retail experience with supervisory duties, SPM/ Diploma (Bachelor's a plus), and strong leadership, communication, and POS skills. Flexible scheduling including evenings and weekends is required.