Assistant Store Manager (Batu Pahat)

ECO-SHOP Marketing Berhad (Retail); Batu Pahat; On-site; MYR 42,000 - 60,000; Full time

Benefits offered by this job

Opportunities for career advancement

Monthly performance incentive

Commission

On-going Training & Development

Health and wellness benefits

Yearly performance Bonus

Job summary

Eco-Shop Batu Pahat is seeking an Assistant Store Manager to drive efficient store operations and stock control. You will lead a team, ensure accurate GTN updates, implement FIFO, and manage KPIs including sales targets and service quality.

The role involves scheduling, recruitment reporting, and daily administrative tasks to support a smooth retail process. The ideal candidate has over 2 years in retail, fluent English and Bahasa Malaysia, and experience as a PIC is a plus.

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in English and Bahasa Malaysia.
• Skilled in staff management.
• Familiar with operational processes such as work scheduling and inventory management.
• Experience as PIC is an advantage.
• Willing to work at Eco-Shop in Batu Pahat, Johor.
• Over 2 years of experience in retail or similar industry.

Responsibilities

• Ensure accurate stock management including GTN updates and Stock Adjustments.
• Apply FIFO storage method and report stock issues.
• Oversee staff scheduling, monitor KPIs, sales targets and customer service.
• Coordinate overtime schedules and recruitment reporting.
• Lead a team of 10–15 employees.
• Execute daily store operations using relevant apps and manage deliveries and damaged goods.
• Perform administrative duties including E-Ticketing for stock requests and feedback forms.
• Oversee store maintenance, cash management, and utility bill reviews.

Skills

Staff management

Stock control

KPI tracking

Education

SPM/Diploma/Degree

Job description

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10- 15 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Batu Pahat, Johor.

Possess more than 2 years of experience in the retail or similar industry.

• Opportunities for career advancement
• Monthly performance incentive
• Commission
• On-going Training & Development
• Health and wellness benefits
• Yearly performance Bonus

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

What can I earn as an Assistant Store Manager