Store Manager (Sunway Putra Mall)

Panda Eyes Sdn. Bhd.; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Panda Eyes Sdn. Bhd. is seeking a Store Operations Manager to supervise daily outlet operations, ensure adherence to company standards, monitor stock levels, and maintain compelling visual displays.

The role focuses on driving sales, analyzing performance, and implementing strategies across multiple stores. You will recruit and coach staff, enhance customer service, manage inventory, and coordinate reporting with headquarters.

Qualifications

• Proven experience in retail fashion and accessories.
• Strong leadership and problem-solving skills.
• Good communication and interpersonal abilities.
• Sales-driven mindset.

Responsibilities

• Store Operations Management: supervise and support daily operations of outlets.
• Sales & Performance: drive sales growth and achieve monthly targets; analyze sales reports and identify improvement opportunities.
• Team Leadership: recruit, train, and manage store staff; motivate teams to deliver excellent customer service.
• Customer Experience: ensure high levels of customer satisfaction; handle feedback and resolve issues.
• Inventory & Stock Control: oversee inventory management and stock replenishment; minimize stock loss and maintain accurate records.
• Reporting & Communication: prepare regular reports for management and coordinate between store and headquarters.

Skills

Retail leadership

Sales-driven

Problem-solving

Communication

Job description

Job Roles:

1. Store Operations Management

• Supervise and support daily operations of outlets.
• Ensure stores follow company standards, policies, and procedures.
• Monitor stock levels, and visual displays.

2. Sales & Performance

• Drive sales growth and achieve monthly targets.
• Analyze sales reports and identify improvement opportunities.
• Implement sales strategies to boost the store performance.

3. Team Leadership

• Recruit, train, and manage store staff.
• Motivate teams to deliver excellent customer service.
• Conduct staff evaluation and performance reviews.

4. Customer Experience

• Ensure high levels of customer satisfaction.
• Handle customer feedback and resolve issue effectively.

5. Inventory & Stock Control

• Oversee inventory management and stock replenishment.
• Minimize stock loss and ensure accurate stock records.

6. Reporting & Communication

• Prepare regular reports for management and coordinate between store and headquarters.

Job Requirements:

• Proven experience in retail fashion and accessories (multi-store experience is a plus)
• Strong leadership and problem‑solving skills
• Good communication and interpersonal abilities
• Sales‑driven mindset

Important Notes: Willing to travel between outlets,

Retail & Wholesale 101-1,000 employees

Panda Eyes is principally involved in the design and retail of fashion products such as apparel, bags and personal accessories marketed under its Panda Eyes brand. In addition, Panda Eyes also retail a range of third‑party merchandises including beauty and personal care products, toys and collectibles as well as home and living products.

Panda Eyes is principally involved in the design and retail of fashion products such as apparel, bags and personal accessories marketed under its Panda Eyes brand. In addition, Panda Eyes also retail a range of third‑party merchandises including beauty and personal care products, toys and collectibles as well as home and living products.