Store Manager (Mahkota Parade)

Panda Eyes Sdn. Bhd.; Malacca City; On-site; MYR 78,000 - 112,000; Full time

Job summary

Panda Eyes Sdn. Bhd. is seeking an experienced Store Operations Manager in Malaysia to oversee daily outlet performance, ensure compliance with company standards, and coordinate between stores and headquarters.

You will lead a multi-store retail team, drive sales growth, monitor stock levels, and implement visual merchandising, inventory controls, and customer service initiatives. The role requires travel between outlets and strong leadership.

Qualifications

• Experience in multi-store retail fashion.
• Strong leadership and problem-solving skills.
• Good communication and interpersonal abilities.
• Sales-driven mindset.

Responsibilities

• Supervise and support daily operations of outlets.
• Drive sales growth and achieve monthly targets.
• Analyze sales reports to identify improvement opportunities.
• Implement sales strategies to boost store performance.
• Recruit, train, and manage store staff.
• Motivate teams to deliver excellent customer service.
• Conduct staff evaluation and performance reviews.
• Oversee inventory management and stock replenishment.
• Minimize stock loss and ensure accurate stock records.
• Prepare regular reports for management and coordinate between store and headquarters.
• Handle customer feedback and resolve issues effectively.

Skills

Retail leadership

Store operations

Sales analysis

Customer service

Communication

Job description

Store Operations Management

• Supervise and support daily operations of outlets.
• Ensure stores follow company standards, policies, and procedures.
• Monitor stock levels, and visual displays.

Sales & Performance

• Drive sales growth and achieve monthly targets.
• Analyze sales reports and identify improvement opportunities.
• Implement sales strategies to boost the store performance.

Team Leadership

• Recruit, train, and manage store staff.
• Motivate teams to deliver excellent customer service.
• Conduct staff evaluation and performance reviews.

Customer Experience

• Ensure high levels of customer satisfaction.
• Handle customer feedback and resolve issue effectively.

Inventory & Stock Control

• Oversee inventory management and stock replenishment.
• Minimize stock loss and ensure accurate stock records.

Reporting & Communication

• Prepare regular reports for management and coordinate between store and headquarters.

Job Requirements

• Proven experience in retail fashion and accessories (multi-store experience is a plus)
• Strong leadership and problem-solving skills
• Good communication and interpersonal abilities
• Sales-driven mindset

Important Notes: Willing to travel between outlets,

Retail & Wholesale 101-1,000 employees

Panda Eyes is principally involved in the design and retail of fashion products such as apparel, bags and personal accessories marketed under its Panda Eyes brand. In addition, Panda Eyes also retail a range of third-party merchandises including beauty and personal care products, toys and collectibles as well as home and living products.

Panda Eyes is principally involved in the design and retail of fashion products such as apparel, bags and personal accessories marketed under its Panda Eyes brand. In addition, Panda Eyes also retail a range of third-party merchandises including beauty and personal care products, toys and collectibles as well as home and living products.