Store Manager (Sungai Wang)

Panda Eyes Sdn. Bhd.; Kuala Lumpur; On-site; MYR 78,000 - 112,000; Full time

Job summary

Panda Eyes Sdn. Bhd. is seeking a Store Operations Manager to oversee daily store activities, drive sales, and lead a multi-store team across locations in Malaysia. You will supervise operations, implement company standards, and ensure optimal stock levels and visual displays.

The role emphasizes strong leadership, effective communication, and a sales-driven approach to meet monthly targets while maintaining excellent customer service and coordination with headquarters.

Qualifications

• Proven experience in retail fashion and accessories (multi-store experience is a plus)
• Strong leadership and problem-solving skills
• Good communication and interpersonal abilities
• Sales-driven mindset

Responsibilities

• Supervise and support daily operations of outlets.
• Drive sales growth and achieve monthly targets; analyze reports for improvements.
• Recruit, train, and manage store staff; motivate teams to excel in service.
• Ensure high levels of customer satisfaction and resolve issues effectively.
• Oversee inventory management, stock replenishment, and minimize stock loss.
• Prepare regular reports for management and coordinate between store and HQ.

Skills

Leadership

Sales

Communication

Problem-solving

Retail experience

Job description

1. Store Operations Management

• Supervise and support daily operations of outlets.
• Ensure stores follow company standards, policies, and procedures.
• Monitor stock levels, and visual displays.

2. Sales & Performance

• Drive sales growth and achieve monthly targets.
• Analyze sales reports and identify improvement opportunities.
• Implement sales strategies to boost the store performance.

3. Team Leadership

• Recruit, train, and manage store staff.
• Motivate teams to deliver excellent customer service.
• Conduct staff evaluation and performance reviews.

4. Customer Experience

• Ensure high levels of customer satisfaction.
• Handle customer feedback and resolve issue effectively.

5. Inventory & Stock Control

• Oversee inventory management and stock replenishment.
• Minimize stock loss and ensure accurate stock records.

6. Reporting & Communication

• Prepare regular reports for management and coordinate between store and headquarters.

Job Requirements

• Proven experience in retail fashion and accessories (multi-store experience is a plus)
• Strong leadership and problem-solving skills
• Good communication and interpersonal abilities
• Sales-driven mindset

Important Notes: Willing to travel between outlets.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a store manager?
• Which of the following types of qualifications do you have?
• Do you have Retail Store Operations experience?

Retail & Wholesale 101-1,000 employees

Panda Eyes is principally involved in the design and retail of fashion products such as apparel, bags and personal accessories marketed under its Panda Eyes brand. In addition, Panda Eyes also retail a range of third-party merchandises including beauty and personal care products, toys and collectibles as well as home and living products.

Panda Eyes is principally involved in the design and retail of fashion products such as apparel, bags and personal accessories marketed under its Panda Eyes brand. In addition, Panda Eyes also retail a range of third-party merchandises including beauty and personal care products, toys and collectibles as well as home and living products.