Store Manager / Store Supervisor / Store Associate - Converse KL Area

MAP ACTIVE MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Job summary

Converse Malaysia - MAP Active Malaysia is seeking dynamic talent for Retail Operations in a Store Manager, Store Supervisor and Store Associate role based in Kuala Lumpur to oversee and execute overall store operations.

The team will proactively follow up on customer queries, ensure sales floor standards, manage inventory and house-keeping, and operate tills with accurate cash handling procedures to drive sales and customer satisfaction.

Qualifications

• Experience in retail industry (1–3 years) preferred.
• Strong communication and sales skills.
• Ability to work retail hours including weekends.

Responsibilities

• Proactively follow-up on customer queries.
• Maintain standards on the sales floor, cashier and service zone at all times.
• Manage store operations including visual merchandising, inventory, stock takes and housekeeping.
• Operate the till with cash and credit card procedures.
• Maintain product knowledge to effectively communicate benefits and drive sales.
• Develop connections with customers to generate loyalty and repeat transactions.
• Any other ad-hoc duties assigned by Line Manager.

Skills

Sales driven

Communication skills

Team player

Job description

Store Manager / Store Supervisor / Store Associate - Converse KL Area

Converse Malaysia - MAP Active Malaysia is seeking for dynamic talent in Retail Operations for a Store Manager, Store Supervisor and Store Associate based in Kuala Lumpur to oversee and execute overall operations of the retail store.

Job Description

Proactively follow-up on customer queries & needs.

Achieve the agreed standards on the sales floor, cashier counter and service zone at all time.

General store operations – including visual merchandising, managing inventory, stock take and general house keeping.

Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy.

Keeping abreast of latest products (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.

Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales.

Develop strong connections with customer to generate loyal customers and repeat transactions.

Any other ad-hoc duties given by Line Manager.

Job Requirement

At least 1-3 year(s) of experience the retail industry, preferably in sports, fashion and/or lifestyle chain stores.

Motivated team player with cheerful disposition and strong desire to achieve.

Possess good communications skills and be sales driven.

Comfortable to work in a fast-paced environment.

Must be able to work retail hours. (i.e Shift work, Public Holidays and weekends)

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B’Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.