Senior Store Associate - Converse Setia City Mall

MAP ACTIVE MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

MAP Active Malaysia Sdn. Bhd. in Kuala Lumpur is seeking a Senior Store Associate for Converse Setia City Mall to oversee daily store operations, drive sales, and deliver excellent customer service.

You will handle cash, assist customers with product knowledge, support visual merchandising, and work a fast-paced retail shift environment including weekends and public holidays. The role emphasizes proactive customer follow-up, stock checks, and maintaining store standards to ensure repeat business

Qualifications

• At least 1-3 year(s) of experience in the retail industry, preferably in sports, fashion and/or lifestyle chain stores.
• Motivated team player with cheerful disposition and strong desire to achieve.
• Possess good communications skills and be sales driven.
• Comfortable to work in a fast-paced environment.
• Must be able to work retail hours (shift work, public holidays and weekends).

Responsibilities

• Proactively follow-up on customer queries & needs.
• Achieve the set standards on the sales floor, cashier counter and service zone at all times.
• Handle general store operations including visual merchandising, inventory management, stock take and housekeeping.
• Operate the till with correct procedures, ensuring accuracy and efficiency.
• Maintain in-depth product knowledge to communicate benefits to customers and drive sales.
• Develop connections with customers to generate loyalty and repeat transactions.
• Assist with ad-hoc duties as directed by Line Manager.

Skills

Retail experience

Customer service

Cash handling

Job description

Senior Store Associate - Converse Setia City Mall

Converse Malaysia - MAP Active Malaysia is seeking for dynamic talent in Retail Operations for a Store Manager, Store Supervisor and Store Associate to oversee and execute overall operations of the retail store. Locations available:

Setia City Mall

Job Description

Proactively follow-up on customer queries & needs.

Achieve the agreed standards on the sales floor, cashier counter and service zone at all time.

General store operations – including visual merchandising, managing inventory, stock take and general house keeping.

Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy.

Keeping abreast of latest products (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.

Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales.

Develop strong connections with customer to generate loyal customers and repeat transactions.

Any other ad-hoc duties given by Line Manager.

Job Requirement

At least 1-3 year(s) of experience the retail industry, preferably in sports, fashion and/or lifestyle chain stores.

Motivated team player with cheerful disposition and strong desire to achieve.

Possess good communications skills and be sales driven.

Comfortable to work in a fast‑paced environment.

Must be able to work retail hours. (i.e Shift work, Public Holidays and weekends)

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B'Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 2,400 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B'Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 25,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.

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