Store Manager_Merdeka 118

Samsonite International S.A; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Samsonite International S.A is looking for a Retail Team Leader in Kuala Lumpur, Malaysia, to lead and inspire a team of retail associates to achieve sales targets. The role involves engaging with customers to provide tailored product recommendations and overseeing retail operations to ensure compliance with company policies.

The successful candidate will develop action plans to optimize performance and improve customer satisfaction, driving sales and enhancing operational efficiency.

Responsibilities

• Lead, motivate, and inspire a team of retail associates to achieve sales targets.
• Drive sales by engaging with customers and providing personalized recommendations.
• Monitor sales performance and implement strategies to optimize sales.

Job description

• Lead, motivate, and inspire a team of retail associates to achieve sales targets and deliver outstanding customer service.
• Drive sales by actively engaging with customers, understanding their needs, and providing personalized product recommendations and assistance.
• Monitor sales performance and implement strategies to optimize sales opportunities and meet or exceed targets.
• Oversee all aspects of boutique operations, including opening and closing procedures, cash handling, and compliance with company policies and procedures.
• Develop and implement action plans based on analysis findings to optimize sales performance, improve operational efficiency, and enhance customer satisfaction.