Branch Manager

Top Trading And Supply Sdn Bhd; West Coast Division; On-site; MYR 40,000 - 65,000; Full time

Job summary

Top Trading And Supply Sdn Bhd in Sabah is seeking a Store Manager to drive sales, lead a team, and oversee day-to-day store operations, ensuring targets and KPIs are met with excellence.

You will recruit, train, coach, and motivate staff; conduct performance reviews; manage inventory, cash handling, opening/closing procedures, and visual merchandising to deliver a positive, professional shopping environment for customers.

Responsibilities

• Drive sales to meet or exceed store targets and KPIs
• Lead by example in delivering exceptional customer service
• Build strong customer relationships and ensure a high level of client satisfaction
• Monitor market trends and competitor activities to identify opportunities
• Recruit, train, supervise, and motivate store staff
• Conduct regular team meetings, coaching sessions, and performance reviews
• Ensure all team members are knowledgeable about products and promotions
• Create and maintain a positive and professional work environment
• Oversee day-to-day operations, including opening and closing procedures, inventory management, and cash handling
• Ensure visual merchandising standards are consistently met

Job description

This is a store management position responsible for driving sales, leading a team, and overseeing day-to-day store operations.

Key responsibilities

Drive sales to meet or exceed store targets and KPIs

Lead by example in delivering exceptional customer service

Build strong customer relationships and ensure a high level of client satisfaction

Monitor market trends and competitor activities to identify opportunities

Recruit, train, supervise, and motivate store staff

Conduct regular team meetings, coaching sessions, and performance reviews

Ensure all team members are knowledgeable about products and promotions

Create and maintain a positive and professional work environment

Oversee day-to-day operations, including opening and closing procedures, inventory management, and cash handling

Ensure visual merchandising standards are consistently met