Store Leader: Sales, Service & Operations

Top Trading And Supply Sdn Bhd; West Coast Division; On-site; MYR 40,000 - 65,000; Full time

Job summary

Top Trading And Supply Sdn Bhd in Sabah is seeking a Store Manager to drive sales, lead a team, and oversee day-to-day store operations, ensuring targets and KPIs are met with excellence.

You will recruit, train, coach, and motivate staff; conduct performance reviews; manage inventory, cash handling, opening/closing procedures, and visual merchandising to deliver a positive, professional shopping environment for customers.

Responsibilities

• Drive sales to meet or exceed store targets and KPIs
• Lead by example in delivering exceptional customer service
• Build strong customer relationships and ensure a high level of client satisfaction
• Monitor market trends and competitor activities to identify opportunities
• Recruit, train, supervise, and motivate store staff
• Conduct regular team meetings, coaching sessions, and performance reviews
• Ensure all team members are knowledgeable about products and promotions
• Create and maintain a positive and professional work environment
• Oversee day-to-day operations, including opening and closing procedures, inventory management, and cash handling
• Ensure visual merchandising standards are consistently met

Job description

Top Trading And Supply Sdn Bhd in Sabah is seeking a Store Manager to drive sales, lead a team, and oversee day-to-day store operations, ensuring targets and KPIs are met with excellence.

You will recruit, train, coach, and motivate staff; conduct performance reviews; manage inventory, cash handling, opening/closing procedures, and visual merchandising to deliver a positive, professional shopping environment for customers.