Store Leader: Drive Sales & Team Growth (Flexible Hours)

U Mobile Sdn Bhd; Bintulu; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Staff line & device subsidy

Smart casual attire

Job summary

A telecommunications company in Bintulu is seeking a Lead for their U Mobile Centre. This role involves setting sales targets, leading a team, and ensuring excellent customer service. Candidates should possess a Diploma/Degree and have 3-5 years of experience in sales or customer service, ideally in telecommunications. The position offers a dynamic work environment and a chance to contribute to a leading organization.

Qualifications

• 3-5 years of relevant working experience in sales or customer service, preferably in telecommunications.
• Proven track record of meeting or exceeding sales targets.
• Ability to handle customer complaints calmly.

Responsibilities

• Set daily/weekly sales targets and ensure achievement.
• Manage store budgets and control expenses for profitability.
• Ensure excellent customer service and resolve complaints.
• Oversee daily store operations including cash handling and inventory control.

Skills

Excellent customer service skills

Sales target achievement

Strong verbal and written communication

Ability to work within a team

Solutions-oriented approach

Education

Diploma/Degree or commensurate industry experience

Tools

Point-of-sale systems

CRM software

Microsoft Office applications

Job description

A telecommunications company in Bintulu is seeking a Lead for their U Mobile Centre. This role involves setting sales targets, leading a team, and ensuring excellent customer service. Candidates should possess a Diploma/Degree and have 3-5 years of experience in sales or customer service, ideally in telecommunications. The position offers a dynamic work environment and a chance to contribute to a leading organization.