Store Operations Lead: Drive Sales & Team Performance

MAXIS Malaysia; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Job summary

Maxis is seeking a proactive store leadership professional to support the Head of M?C in driving sales targets and smooth daily operations. The role emphasizes team coaching, service excellence, and ensuring a seamless customer journey across the store.

The position offers exposure to performance metrics, SOP compliance, and a pathway to broader leadership within Malaysia’s leading converged solutions company.

Responsibilities

• Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• Support the management of daily store operations, including inventory, cash handling, and compliance with all SOPs.
• Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• Help monitor and report on store performance metrics to the HoMC.

Job description

Maxis is seeking a proactive store leadership professional to support the Head of M?C in driving sales targets and smooth daily operations. The role emphasizes team coaching, service excellence, and ensuring a seamless customer journey across the store.

The position offers exposure to performance metrics, SOP compliance, and a pathway to broader leadership within Malaysia’s leading converged solutions company.