Sr. Supervisor, Facility Management

Concentrix; Kuala Lumpur; On-site; MYR 78,000 - 100,000; Full time

Job summary

Concentrix Malaysia is seeking a Senior Facility Supervisor to oversee facility operations in a contact center environment and ensure smooth operation of critical building systems.

The role requires a Diploma/Degree in relevant engineering or FM, with 2+ years in a supervisory capacity, and strong leadership and communication skills to manage teams and vendors effectively.

Qualifications

• Diploma or Degree in Electrical/Mechanical Engineering, Facilities Management, or a related field
• Minimum 2 years of experience as Facility Supervisor in a Contact Centre/BPO environment
• Strong knowledge of HVAC, UPS, generators, electrical systems, and building maintenance
• Experience managing vendors, budgets, and facility-related projects
• Strong leadership, communication, and problem-solving skills

Responsibilities

• Oversee daily facility operations and maintenance activities
• Manage HVAC, electrical, UPS, generator, plumbing, and fire protection systems
• Coordinate preventive and corrective maintenance schedules
• Manage vendors, contractors, and service providers
• Ensure compliance with safety, regulatory, and statutory requirements
• Lead and supervise facility team members

Skills

Leadership

Communication

Problem-solving

Education

Diploma/Degree in Electrical/Mechanical Engineering or Facilities Management

Job description

Job Title

Sr. Supervisor, Facility Management

Job Description

Concentrix Malaysia is hiring a Senior Facility Supervisor to manage facility operations within a contact center environment and ensure the smooth functioning of all critical building systems.

Job Description

Concentrix Malaysia is hiring a Senior Facility Supervisor to manage facility operations within a contact center environment and ensure the smooth functioning of all critical building systems.

Key Responsibilities

• Oversee daily facility operations and maintenance activities
• Manage HVAC, electrical, UPS, generator, plumbing, and fire protection systems
• Coordinate preventive and corrective maintenance schedules
• Manage vendors, contractors, and service providers
• Ensure compliance with safety, regulatory, and statutory requirements
• Lead and supervise facility team members

Requirements

• Diploma or Degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a related field
• Minimum 2 years of experience as a Facility Supervisor in a Contact Centre/BPO environment
• Strong knowledge of HVAC, UPS, generators, electrical systems, and building maintenance
• Experience managing vendors, budgets, and facility-related projects
• Strong leadership, communication, and problem-solving skills

Location

Kuala Lumpur, Malaysia