Specialist Payments Management

Omya Asia Pacific Sdn. Bhd.; Kuala Lumpur; On-site; MYR 42,000 - 78,000; Full time

Job summary

Omya Asia Pacific Sdn. Bhd. seeks a payments professional to manage daily Purchase-2-Pay tasks, ensuring timely and accurate processing in line with service levels and financial close timelines.

You will resolve blocked payments and posting discrepancies, coordinate with Treasury, and monitor KPIs. The role emphasizes continuous improvement, data integrity, and collaboration across P2-Pay and related processes, with opportunities to apply automation and AI-driven enhancements.

Qualifications

• Knowledge of end-to-end payment processes and AP workflows.
• Experience in payments processing or Treasury operations preferred.
• Strong attention to detail and data accuracy in financial postings.

Responsibilities

• Execute daily Purchase-2-Pay activities in line with service levels and closing timelines.
• Handle blocked payments, incorrect postings and supplier payment queries.
• Monitor performance against KPIs and SLAs; take corrective actions.
• Liaise with Treasury on payment matters at operational level; ensure timely follow-up.
• Escalate recurring issues to Team Lead.
• Contribute to standardization and continuous improvement within Purchase-2-Pay.
• Provide operational input to enhance processes; apply new work instructions and tools.
• Submit improvement ideas to backlog; participate in pilots, testing and training.
• Explore AI tools and automation to streamline processes and reduce manual effort.
• Create payment proposals accurately and on time; execute payment runs.
• Perform payment reconciliation with Treasury; ensure accuracy of postings.
• Ensure completeness and accuracy of payment processing within scope.
• Identify and resolve payment exceptions or escalate as needed.
• Engage with internal teams to ensure smooth service delivery; collaborate with Treasury on cash management.

Skills

Payment processing

Accounts Payable

Treasury coordination

Data accuracy

Attention to detail

Education

Bachelor’s degree in Business Administration, Finance, Supply Chain, HR, Engineering or related field

Tools

Serrala Autobank

Coupa Treasury

Job description

Service Performance and Issue ResolutionExecute daily Purchase-2-Pay activities, ensuring timely and accurate processing in line with service levels and financial closing timelines.Handle blocked payments, incorrect postings and supplier payment queries, resolving them within area of responsibility.Monitor own performance against KPIs and SLAs, taking corrective actions on assigned tasks when necessary.Liaise with Treasury on payment-related matters at operational level, ensuring clear communication and timely follow-up on queries.Escalate recurring issues, risks, and structural defects to the Team Lead.Implementation of Changes and ImprovementsContribute to standardization and continuous improvement within the Purchase-2-Pay operations team.Collaborate with the process management team by providing operational input to enhance underlying processes.Apply new or updated work instructions, tools, and systems in daily work.Submit improvement ideas to the continuous improvement backlog.Participate in pilot activities, testing, and training related to process changes.Ideally bring an understanding of AI tools and automation capabilities to identify opportunities for streamlining processes, reducing manual effort and enhancing operational efficiency.Financial Accuracy and ReconciliationCreate payment proposals accurately and on time, in line with agreed payment terms and schedules.Execute payment runs, ensuring timely and error-free processing.Perform payment reconciliation activities accurately and on time, in coordination with Treasury.Ensure accuracy and completeness of payment processing and related system postings within own scope of work.Identify payment exceptions and discrepancies and resolve them or escalate as appropriate.Stakeholder Management and CommunicationEngage with colleagues within Purchase-2-Pay and adjacent processes to ensure smooth and coordinated service delivery.Collaborate with the Treasury team at operational level on payment processing, cash management, and banking-related activities.JOB REQUIREMENTSEducationBachelor’s degree in Business Administration, Finance, Supply Chain, HR, Engineering or related fieldExperience1–3 years of experience in a process or function related operational role, preferably within Accounts Payable, Payments Operations or Treasury OperationsFirst practical experience in payments processing or AP operations (e.g., internship, working student, junior role)Knowledge and skillsKnowledge of end-to-end payment processes, including payment proposal creation, approval workflows, payment run execution and bank file transmissionKnowledge of payment methods and instruments (e.g., bank transfers, direct debits, cheques, virtual cards) across domestic and cross-border transactionsKnowledge of payment-related systems, e.g. banking systems, Serrala (SAP Autobank) and Coupa TreasuryComfortable coordinating with Treasury, Accounts Payable, Business Units, banks and suppliersAbility to handle confidential commercial and financial information appropriatelyP2P master data and transaction administrationStrong attention to detail for financial postings, supporting documentation and approval workflowsOther requirementsSolid understanding of P2P systems and invoice‑to‑pay workflowsKnowledge of internal controls and compliance for AP processesHigh accuracy in reviewing payment proposals, bank reconciliation data and payment status reportingPOSITION SCOPEReporting Line(s)Solid line(s) to: Team Lead Payments ManagementDotted line(s) to:Number of direct reports: N/ANumber of dotted line reports: N/APerformance MeasuresPerformance measures will be defined based on individual service obligations and operational KPIs.Working RelationshipsInternal contacts:• Team Lead Payments Management• Other Team Members within own team• Other Team Members within Purchase-2-Pay and adjacent processes• Process management within Purchase-2-Pay• HR, IT support• Business contactsExternal contacts• Service providers or external business partners as required for daily operations