Specialist Payments Management

Omya Group; Kuala Lumpur; On-site; MYR 54,000 - 78,000; Full time

Job summary

Omya Group is seeking a Specialist Payments Management to execute daily Purchase-2-Pay activities, ensuring timely and accurate processing within SLAs. The role requires handling payment proposals, runs, and reconciliations while coordinating with Treasury and internal teams.

Ideal candidates have 1–3 years in payments/AP or treasury operations, with knowledge of Serrala SAP Autobank and Coupa Treasury. The position is based in Kuala Lumpur, Malaysia, and offers a full-time, on-site work

Qualifications

• Knowledge of end-to-end payment processes and approval workflows.
• Experience with payment proposal creation and payment run execution.
• Familiarity with domestic and cross-border payments.

Responsibilities

• Execute daily Purchase-2-Pay activities ensuring timely processing.
• Handle payment issues, queries and postings with accuracy.
• Collaborate with Treasury on payment processing and reconciliation.

Skills

Payment processing

AP operations

Treasury coordination

Attention to detail

Communication

Education

Bachelor’s degree in Business Administration, Finance, Supply Chain, HR, Engineering or related field

Tools

Serrala (SAP Autobank)

Coupa Treasury

Banking systems

Job description

## Specialist Payments ManagementApplylocations: Kuala Lumpurtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR017855**Service Performance and Issue Resolution*** Execute daily Purchase-2-Pay activities, ensuring timely and accurate processing in line with service levels and financial closing timelines.* Handle blocked payments, incorrect postings and supplier payment queries, resolving them within area of responsibility.* Monitor own performance against KPIs and SLAs, taking corrective actions on assigned tasks when necessary.* Liaise with Treasury on payment-related matters at operational level, ensuring clear communication and timely follow-up on queries.* Escalate recurring issues, risks, and structural defects to the Team Lead.**Implementation of Changes and Improvements*** Contribute to standardization and continuous improvement within the Purchase-2-Pay operations team.* Collaborate with the process management team by providing operational input to enhance underlying processes.* Apply new or updated work instructions, tools, and systems in daily work.* Submit improvement ideas to the continuous improvement backlog.* Participate in pilot activities, testing, and training related to process changes.* Ideally bring an understanding of AI tools and automation capabilities to identify opportunities for streamlining processes, reducing manual effort and enhancing operational efficiency.**Financial Accuracy and Reconciliation*** Create payment proposals accurately and on time, in line with agreed payment terms and schedules.* Execute payment runs, ensuring timely and error-free processing.* Perform payment reconciliation activities accurately and on time, in coordination with Treasury.* Ensure accuracy and completeness of payment processing and related system postings within own scope of work.* Identify payment exceptions and discrepancies and resolve them or escalate as appropriate.**Stakeholder Management and Communication*** Engage with colleagues within Purchase-2-Pay and adjacent processes to ensure smooth and coordinated service delivery.* Collaborate with the Treasury team at operational level on payment processing, cash management, and banking-related activities.**JOB REQUIREMENTS****Education*** Bachelor’s degree in Business Administration, Finance, Supply Chain, HR, Engineering or related field**Experience*** 1–3 years of experience in a process or function related operational role, preferably within Accounts Payable, Payments Operations or Treasury Operations* First practical experience in payments processing or AP operations (e.g., internship, working student, junior role)**Knowledge and skills*** Knowledge of end-to-end payment processes, including payment proposal creation, approval workflows, payment run execution and bank file transmission* Knowledge of payment methods and instruments (e.g., bank transfers, direct debits, cheques, virtual cards) across domestic and cross-border transactions* Knowledge of payment-related systems, e.g. banking systems, Serrala (SAP Autobank) and Coupa Treasury* Comfortable coordinating with Treasury, Accounts Payable, Business Units, banks and suppliers* Ability to handle confidential commercial and financial information appropriately* P2P master data and transaction administration* Strong attention to detail for financial postings, supporting documentation and approval workflows**Other requirements*** Solid understanding of P2P systems and invoice‐to‐pay workflows* Knowledge of internal controls and compliance for AP processes* High accuracy in reviewing payment proposals, bank reconciliation data and payment status reporting**POSITION SCOPE****Reporting Line(s)**Solid line(s) to: Team Lead Payments ManagementDotted line(s) to:Number of direct reports: N/ANumber of dotted line reports: N/A**Performance Measures**Performance measures will be defined based on individual service obligations and operational KPIs.**Working Relationships**Internal contacts:• Team Lead Payments Management• Other Team Members within own team• Other Team Members within Purchase-2-Pay and adjacent processes• Process management within Purchase-2-Pay• HR, IT support• Business contactsExternal contacts• Service providers or external business partners as required for daily operations