Senior Specialist Payments Management

Omya Group; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

Omya Group is seeking a Senior Specialist Payments Management in Kuala Lumpur to manage day-to-day Purchase-2-Pay activities and ensure accurate payment processing in line with closing timelines.

The role focuses on resolving payment issues, collaborating with Treasury, and driving process improvements, including automation opportunities, while maintaining strict attention to detail and data integrity.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Supply Chain, HR, Engineering or related field.
• 3–5 years of experience in a process- or function-related operational role, preferably within Accounts Payable, Payments Operations or Treasury Operations.
• Solid understanding of end-to-end payment processes, including payment proposal creation, approval workflows, payment run execution and bank file transmission.

Responsibilities

• Execute daily Purchase-2-Pay activities, ensuring timely and accurate processing in line with service levels and financial closing timelines.
• Handle blocked payments, incorrect postings and supplier payment queries, resolving them within area of responsibility.
• Monitor own performance against KPIs and SLAs, taking corrective actions on assigned tasks when necessary.
• Liaise with Treasury on payment-related matters at operational level, ensuring clear communication and timely follow-up on queries.
• Escalate recurring issues, risks, and structural defects to the Team Lead.
• Contribute to standardization and continuous improvement within the Purchase-2-Pay operations team, including automation ideas.

Skills

Payment processing

AP/P2P knowledge

Bank reconciliation

Serrala

Coupa Treasury

Attention to detail

Education

Bachelor's degree in Business Administration or related field

Tools

Serrala

SAP Autobank

Coupa Treasury

Job description

## Senior Specialist Payments ManagementApplylocations: Kuala Lumpurtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR017859**Service Performance and Issue Resolution*** Execute daily Purchase-2-Pay activities, ensuring timely and accurate processing in line with service levels and financial closing timelines.* Handle blocked payments, incorrect postings and supplier payment queries, resolving them within area of responsibility.* Monitor own performance against KPIs and SLAs, taking corrective actions on assigned tasks when necessary.* Liaise with Treasury on payment-related matters at operational level, ensuring clear communication and timely follow-up on queries.* Escalate recurring issues, risks, and structural defects to the Team Lead.**Implementation of Changes and Improvements*** Contribute to standardization and continuous improvement within the Purchase-2-Pay operations team.* Collaborate with the process management team by providing operational input to enhance underlying processes.* Apply new or updated work instructions, tools, and systems in daily work.* Submit improvement ideas to the continuous improvement backlog.* Ideally bring an understanding of AI tools and automation capabilities to identify opportunities for streamlining processes, reducing manual effort and enhancing operational efficiency.**Financial Accuracy and Reconciliation*** Create payment proposals accurately and on time, in line with agreed payment terms and schedules.* Execute payment runs, ensuring timely and error-free processing.* Perform payment reconciliation activities accurately and on time, in coordination with Treasury.* Ensure accuracy and completeness of payment processing and related system postings within own scope of work.* Identify payment exceptions and discrepancies and resolve them or escalate as appropriate.**Stakeholder Management and Communication*** Work closely with the Team Lead Purchase-2-Pay Operations to ensure daily execution is aligned with operational targets.* Engage with colleagues within Purchase-2-Pay and adjacent processes to ensure smooth and coordinated service delivery.* Collaborate with the Treasury team at operational level on payment processing, cash management, and banking-related activities.**Education*** Bachelor’s degree in Business Administration, Finance, Supply Chain, HR, Engineering or related field.**Experience*** 3-5 years of experience in a process‐ or function‐related operational role, preferably within Accounts Payable, Payments Operations or Treasury Operations.* Demonstrated experience as senior specialist, subject matter expert or experienced individual contributor within an AP or P2P environment.**Knowledge and skills*** Solid understanding of end-to-end payment processes, including payment proposal creation, approval workflows, payment run execution and bank file transmission.* Knowledge of payment methods and instruments (e.g., bank transfers, direct debits, cheques, virtual cards) across domestic and cross-border transactions.* Knowledge of payment-related systems, e.g. banking systems, Serrala (SAP Autobank) and Coupa Treasury.* Comfortable coordinating with Treasury, Accounts Payable, Business Units, banks and suppliers.* Ability to handle confidential commercial and financial information appropriately.* Case and ticket management for payment issues, discrepancies, and queries.* P2P master data and transaction administration.* Strong attention to detail for financial postings, supporting documentation and approval workflows.**Other requirements*** Solid understanding of P2P systems and invoice‐to‐pay workflows.* Knowledge of internal controls and compliance for AP processes.* High accuracy in reviewing payment proposals, bank reconciliation data and payment status reporting.**POSITION SCOPE****Reporting Line(s)**Solid line(s) to: Team Lead Payments ManagementDotted line(s) to: n/aNumber of direct reports: n/aNumber of dotted line reports: n/a**Performance Measures**Performance measures will be defined based on individual service obligations and operational KPIs.**Working Relationships**Internal contacts:* Team Lead Payments Management* Other Team Members within own team* Other Team Members within Purchase-2-Pay and adjacent processes* Process management within Purchase-2-Pay* HR, IT support* Business contacts