Specialist, Banking (Japanese/Mandarin speaker)

VISTRA; Kuala Lumpur; Hybrid; MYR 45,000 - 66,000; Full time

Benefits offered by this job

Hybrid working arrangement after prob.

Medical insurance

Dental coverage

Wellness reimbursement

Competitive leave entitlement

Mentorship program

Professional membership reimbursements

Job summary

Vistra in Kuala Lumpur is seeking a Specialist reporting to the Manager to join our Payment & Treasury team on a full-time permanent basis. You will be involved in payment operations, cash management, and bank remittance with a focus on accuracy and timely execution.

The role welcomes fresh graduates and offers intensive on-the-job training, a hybrid working arrangement after probation, and exposure to regional activities including Japan client support.

Qualifications

• Fresh graduates encouraged to apply and receive intensive on-the-job training.
• Degree in Business Management or related field.
• Experience in fund/corporate payment processing and cash management.
• Familiar with Japan bank system (MUFG, SMBC, Mizuho) is a plus.
• Strong time management, ability to prioritize multiple tasks with tight deadlines.
• Meticulous and able to work under time pressure.

Responsibilities

• Handle payment operations: setting up payments, cash management, and remittance in client portals according to procedures.
• Coordinate with client and banks for bank account management and related tasks (opening, signatories, KYC, etc.).
• Manage day-to-day client relationships and respond to queries in a timely manner per SLA/Turn-Around Time.
• Provide support to stakeholders in the Japan office regarding payment and cash management work.
• Support timely completion of internal and external audits.

Skills

English

Mandarin

Time management

Attention to detail

Multitasking

Fast learner

Ownership

Education

Business degree

Tools

Banking platforms knowledge

Job description

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that

We have an exciting opportunity for you to join our team as Specialist reporting to the Manager, this full-time and permanent position is based in Kuala Lumpur, Malaysia and offers regional coverage, allowing you to make a significant impact to our Payment &Treasury Department and its’ growth.

Key Responsibilities:

• 1. The candidate is required to be involved in payment operation by manually setting up / Initiating payment, cash management and remittance in the client’s online bank portal or payment platform by adhering to all implemented procedures and policies.
• 2. Assist and coordinate with client in their treasury bank account management and work closely with the both client and banks to manage the client bank account which includes bank opening, change of account signatories, I- banking users, bank KYC reviews, bank account closure and other bank related tasks assigned by the Manager/Team Lead.
• 3. Manage day to day client relationship by attending to both client and bank queries in a professional and timely manner in accordance with the Service Level Agreement and Turn-Around Time.
• 4. Manage and provide support to stakeholder in Japan office regarding payment and cash management work.
• 5. Provide support to facilitate the on-time completion of internal and external audits.

Key Requirements

Good command in both English and Mandarin language is a must as the candidate must be able to communicate andread the language for the candidate to manage the client’s and bank relationship efficiently

Fresh graduate is strongly encouraged to apply for this role as intensive on the job training will be provided for this banking role.

• The candidates with experience in Fund/Corporate payment processing and cash management. Familiar with Japan bank system – MUFG, SMBC, Mizuho and some other international banks will be an added advantage.
• Must have proven good time management with good multi-tasking skill and knows to prioritize multiple work that often has very tight deadlines imposed.
• Focused and meticulous, with a keen eye for detail. Able to work under time pressure in a fast-paced working environment.
• A fast learner who can adapt to changes and be flexible in accepting changes whenever is required on the job.
• Take personal responsibility and ownership of the work that has been assigned and has 0% error tolerance.
• Degree in Business Management or any other field of study with the relevant experience on the key responsibilities as described above..

Company Benefits:

• At our Malaysia office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement, upon completion of the probation period.
• Additionally, we provide comprehensive medical insurance and dental coverage, wellness reimbursement, and competitive leave entitlement to support your well-being and time to recharge or explore your passions out of work.
• As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like job related such as ICSA, CPA, STEP, ACCA, MIA etc. in ensuring you stay ahead in your field.