Solutions Consultant

Xilnex Holdings Sdn. Bhd.; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Xilnex Holdings Sdn. Bhd. is seeking a Solutions Consultant to translate business needs into practical retail system solutions.

You will lead discovery sessions, scope POS/inventory projects, and draft SOWs and functional specs while guiding integration approaches like REST APIs and data connectors. You will collaborate with Engineering and Product to validate feasibility, manage deliverables, and support regional tax/e-invoicing compliance.

Qualifications

• 2+ years in Inventory/POS solutions consulting, system implementation or a similar role.
• Working knowledge of system integration, including API and file-based integration.
• Comfortable leading technical discussions with customers, partners and stakeholders.
• Good understanding of inventory, sales and AR processes.
• Experience managing change requests or project deliverables end-to-end.
• Strong written and spoken English and Bahasa Malaysia.

Responsibilities

• Lead customer discovery sessions and translate business requirements into practical system solutions.
• Scope and manage POS, inventory, sales and system integration projects from requirements through delivery.
• Prepare SOWs, functional specifications, solution proposals and change requests.
• Advise customers and partners on integration approaches such as REST API, webhooks, file/CSV and database connectors.
• Work with Engineering and Product to validate technical feasibility, resolve issues and drive deliverables to completion.
• Support presales demos and solution presentations, acting as the bridge between Sales, customers and technical teams.
• Research and support regional tax, e-invoicing and compliance requirements across Southeast Asian markets.

Skills

Inventory management

System integration

Project management

Communication

English + Bahasa Malaysia

Tools

Jira

Asana

Job description

Are you a Solutions Consultant who understands how retail systems actually work?

What you'll do

• Lead customer discovery sessions and translate business requirements into practical system solutions.
• Scope and manage POS, inventory, sales and system integration projects from requirements through delivery.
• Prepare SOWs, functional specifications, solution proposals and change requests.
• Advise customers and partners on integration approaches such as REST API, webhooks, file/CSV and database connectors.
• Work with Engineering and Product to validate technical feasibility, resolve issues and drive deliverables to completion.
• Support presales demos and solution presentations, acting as the bridge between Sales, customers and technical teams.
• Research and support regional tax, e-invoicing and compliance requirements across Southeast Asian markets.

You should understand

• GRN / Goods Receipt
• PRN / Purchase Return
• Stock Transfer
• Stock Adjustment
• Stock Take / Stock Count
• Accounts Receivable (AR)
• Basic accounting principles

What we're looking for

Must-have

• 2+ years in Inventory/POS solutions consulting, system implementation or a similar role.
• Working knowledge of system integration, including API and file-based integration.
• Comfortable leading technical discussions with customers, partners and stakeholders.
• Good understanding of inventory, sales and AR processes.
• Experience managing change requests or project deliverables end-to-end.
• Strong written and spoken English and Bahasa Malaysia.

Good to have

• Experience in SaaS, POS, ERP or retail technology.
• Experience preparing SOWs or functional specifications.
• Knowledge of tax / e-invoicing frameworks.
• Basic knowledge of IT, hardware, networking and programming logic.
• Familiarity with project management tools such as Jira or Asana.
• Mandarin is an advantage.

Why Xilnex?

You'll work on real-world retail technology projects across Malaysia, Singapore, Indonesia, Thailand, Vietnam and the Philippines, collaborating with customers, partners, Sales, Product and Engineering.

If you enjoy solving business problems, understanding systems and making different platforms work together, we'd love to hear from you.