Solution Expert

Sunwave Communications; Malaysia; On-site; MYR 180,000 - 280,000; Full time

Job summary

Sunwave Communications seeks a seasoned pre-sales/solution engineer to lead analysis and design of integrated wireless solutions across four business units for medium to large overseas projects.

You will provide end-to-end technical support through the project lifecycle, coordinate cross-BU resources, and influence solution governance, competitive strategies, and customer engagements across regional markets.

Qualifications

• Bachelor's degree or above in Telecommunications, Electronic Engineering or related science & engineering field.
• Minimum 7 years in wireless pre-sales/solution engineering.
• 3+ years delivering cross-product/cross-BU integrated solutions for overseas projects.
• In-depth 4G/5G, indoor/outdoor wireless coverage, private networks, matrix of cross-BU solutions.
• Strong English communication; Chinese is a plus; willing to travel internationally.

Responsibilities

• Act as core pre-sales partner, analyzing customer requirements to develop integrated wireless solutions across four BUs.
• Provide end-to-end technical support throughout the project lifecycle, including requirements analysis, design, proposals, tender responses, demonstrations, POCs, and negotiations.
• Coordinate cross-BU resources to resolve integration issues and ensure standardized solution delivery.
• Conduct market analysis, identify competitive advantages, and support development of strategies to improve win rates.
• Develop cross-BU solutions, templates, case studies, and training for Sales and regional teams.
• Gather feedback and work with BU product teams to support product improvements and overseas commercialization.
• Build technical relationships with enterprise and operator customers; coordinate pre-sales resources across regions.
• Monitor wireless market trends to support solution planning and business objectives.
• Collaborate with BU product managers to align solutions with standards and frameworks.
• Work with delivery teams to ensure feasibility and reduce risk on large projects.

Skills

Pre-sales

Solution engineering

Cross-BU coordination

Tendering & POC

Customer engagement

Education

Bachelor's degree in Telecommunications or Electrical Engineering

Job description

Sunwave (002115.SZ), founded in 1993, is a leading provider of mobile communication network services. The company generates over USD 1.4 billion in annual revenue, with international business serving as a cornerstone of its continued growth. We have delivered equipment and services to more than 30 mobile network operators (MNOs), including Tier 1 operators.

Globally, Sunwave employs over 1,000 professionals across Asia-Pacific, EMEA, North America, and Latin America, spanning both sales and technical functions. Our core business areas include wireless coverage, wireless networks, wireless security, and marine satellite communications.

Responsibilities

Solution Delivery

• Act as the core pre-sales partner of the department’s LTC process, analyzing medium- and large-scale customer business and technical requirements to develop integrated wireless solutions across all four BUs.
• Provide end-to-end technical support throughout the project lifecycle, including requirements analysis, solution design, technical proposals, tender responses, customer presentations, demonstrations, POCs, and technical negotiations.
• Coordinate cross-BU resources to resolve product compatibility and integration issues, ensuring consistent and standardized solution delivery.

Solution Governance & Competitive Support

• Conduct market and competitor analysis, identify competitive advantages, and support the development of competitive strategies to improve project win rates.
• Develop and maintain cross-BU solutions, industry templates, benchmark case studies, and sales enablement materials; deliver technical training to Sales and regional solution teams.
• Gather customer feedback and product enhancement requirements across business lines, and work with BU product teams to support product improvements and overseas commercialization.

Customer & Project Operations

• Conduct customer technical workshops and build strong technical relationships with enterprise and operator customers across regions.
• Coordinate pre-sales resources and cross-regional collaboration, and provide technical guidance to regional solution specialists.
• Monitor wireless technology and market trends to support solution planning and department business objectives.
• Work closely with BU product managers to align solutions with corporate technical standards and solution frameworks.
• Collaborate with delivery teams to ensure solution feasibility and reduce implementation risks for large integrated projects.

Qualifications

• Bachelor’s degree or above, major in Telecommunications, Electronic Engineering or other science & engineering disciplines preferred.
• Minimum 7 years working experience in wireless communication pre-sales/solution engineering field; at least 3 years proven experience delivering cross-product/cross-BU integrated solutions for medium & large overseas projects in regional markets.
• In-depth technical expertise in 4G/5G, indoor & outdoor wireless coverage, private networks and wireless infrastructure; track record of tendering, POC deployment and complex customer technical negotiation for international operator & enterprise projects.
• Solid experience in cross-BU resource coordination, standardized solution system building and competitor analysis; familiar with LTC process and collaboration mechanism.
• Excellent business English presentation, cross-regional & cross-functional stakeholder management, high-level customer communication skills. Chinese language communication capability is a plus.
• Willing to take frequent international business travel across region.

We regret that only shortlisted candidates will be informed.