Software Support Executive

Madsoft Solutions Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Training and guidance

Exposure to digital marketing tools &

Friendly and collaborative working环境

Health-related incentives

Near to public transport

Job summary

Madsoft Solutions Sdn Bhd, based in Kuala Lumpur, is seeking a motivated software tester to support accounting and inventory applications for real customers. You will implement systems, troubleshoot issues, and train end users across deployments.

You will develop test scenarios, write test cases, and ensure smooth rollouts while providing technical support and training. A certificate/diploma in IT or accounting and strong communication skills are preferred.

Qualifications

• Experience in testing and support of accounting or inventory software.
• Accounting knowledge will be an advantage.
• Strong communication, interpersonal and customer relationship building skills.

Responsibilities

• Implement accounting & inventory systems, troubleshoot issues, and train end users.
• Work on accounting and inventory applications for real customers.
• Own deployments: write test scenarios/cases and ensure smooth rollouts.
• Implementation of accounting and inventory solutions.
• Provide technical support and training to end users.
• Develop test scenarios and test cases to deploy applications.

Skills

Accounting

Inventory Management

Order Processing

Software Solutions

Software Testing

Technical Support

Education

Professional Certificate / Diploma in IT or Accounting

Job description

• Implement accounting & inventory systems, troubleshoot issues, and train end users.
• Work on accounting and inventory applications for real customers.
• Own deployments: write test scenarios/cases and ensure smooth rollouts!
• Implementation of accounting and inventory solutions
• Provide technical support and training to end users
• Develop test scenarios and test case to deploy applications

Job Requirements

• Professional Certificate, Diploma in Information Technology, Accounting or equivalent
• Experience in Software testing and support of accounting or inventory software
• Accounting knowledge will be an advantage
• Systematic and meticulous in handling software testing
• Strong communication, interpersonal and customer relationship building skills.
• Motivated in problem solving
• Able to work as a team and independently

Skills

Accounting

Inventory Management

Order Processing

Software Solutions

Software Testing

Technical Support

Company Benefits

Training and guidance

Receive hands-on training and continuous support to help you grow and succeed in your role.

Clear pathways for advancement and opportunities to build your career within the company.

Exposure to digital marketing tools and strategies

Gain practical experience with industry-standard tools and modern marketing techniques.

Friendly and collaborative working environment

Work in a supportive team culture that encourages collaboration and open communication.

Health-related incentives

Enjoy wellness and health-focused benefits that support your overall well-being.

Near to public transport

Convenient location with easy access to nearby public transportation for hassle-free commuting.

About Madsoft Solutions Sdn BhdMadsoft Solutions Sdn Bhd is a software development company located in Kuala Lumpur, Malaysia. Established in 2010, the company specializes in providing innovative IT solutions for businesses of all sizes.

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