Accounting Software Support Specialist — Training & Data Migration

Info-Tech Systems Integrators (HK) Limited; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Medical Benefit

Accessible to Public Transport (KLSent

Public Transport Access

Job summary

Info-Tech Systems is seeking a jovial and energetic Software Support Specialist to handle accounting software inquiries. The role involves helping clients, performing data migrations, and delivering end-user training from the Q Sentral office in Kuala Lumpur.

Applicants should have a Diploma or equivalent and 1–2 years in helpdesk or related roles; fresh graduates are welcome. Proficiency in MS Office is required, and experience with accounting software is a plus. Training provided.

Qualifications

• Diploma or equivalent in relevant field.
• 1-2 years in Helpdesk/Onsite/Desktop support/Accounting/Finance system preferred; fresh graduates encouraged.
• Proficient in Microsoft Office software.
• Experience with Accounting/Finance software is a plus.
• Team player, dynamic with mature personality, able to work under pressure.
• Able to multi-task in a fast-paced environment.
• Willing to work in Q Sentral.

Responsibilities

• Provide support to end users on enquiries to Accounting Software via phone/email/remote assistance.
• Perform data migration works.
• Conduct product training to end users.
• Resolve customer issues in a timely and professional manner.
• Involve in ad-hoc projects, pre-implementation discussions.

Skills

Microsoft Office

Education

Diploma

Tools

Accounting/Finance Software

Job description

Info-Tech Systems is seeking a jovial and energetic Software Support Specialist to handle accounting software inquiries. The role involves helping clients, performing data migrations, and delivering end-user training from the Q Sentral office in Kuala Lumpur.

Applicants should have a Diploma or equivalent and 1–2 years in helpdesk or related roles; fresh graduates are welcome. Proficiency in MS Office is required, and experience with accounting software is a plus. Training provided.