SME Support

Keppel Ltd.; Malaysia; On-site; MYR 50,000 - 80,000; Full time

Job summary

Keppel Ltd. is looking for a professional to join their team in Malaysia. The role focuses on customer service and maintaining data center operations, ensuring the critical systems are operational. Candidates should have a diploma in Engineering and experience in a critical environment.

The position requires strong interpersonal skills, experience with electrical and mechanical systems, and proficiency in Microsoft Office Suite. Ideal candidates have a background in data centers, hospitals, or pharmaceutical production.

Qualifications

• 3 to 5 years of experience in a data center or critical environment is required.
• Must have experience with electrical and mechanical systems in data centers.
• Advanced knowledge of Microsoft Office Suite is required.

Responsibilities

• Maintain a positive working relationship with clients.
• Assist in daily management of data center operations.
• Supervise maintenance work conducted by contractors.

Skills

Electrical systems knowledge

Mechanical systems knowledge

Microsoft Office Suite

Proficiency in English

Education

Diploma in Electrical or Mechanical Engineering

Job description

## SME SupportApplylocations: Johortime type: Full timeposted on: Posted 2 Days Agojob requisition id: 10016105## **JOB DESCRIPTION**Customer Service• Maintain a positive and professional working relationship with internal and external clients.• Respond to customer service requests in a timely manner.• Respond to emergency callsMaintain Data Center Systems• Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems• Plan, coordinate Master Maintenance plan from Elect, Mech. Work with Site Lead to inform affected clients and to make changes if requested by clients• Work with all DC vendors/term contractors/equipment OEM on the scheduled maintenance to ensure that all planned maintenance is carried out• Ensure all subcontractors are inducted and permitted to work within the Critical Environment domain. Review contractor method statements, risk assessments, and MSDS to ensure compliance with site health & safety and operating procedures• Supervise planned maintenance work conducted by contractors/OEMs ensuring all work conducted are as per submitted PTW, MOS and checklist approved, ensuring the quality of work conducted• Adherence to all quality, health & safety, and environmental policies within the CE domain.• Comply to site required policies, guidelines and practices## **JOB REQUIREMENTS**Qualified candidates will possess the following:• Diploma in Electrical or Mechanical Engineering, Facilities Management, or equivalent field of study required• Experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Chillers, Air handling units, Chilled water plant, CRAC units, Fire Alarm systems, and Fire Suppression systems• Advanced knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint preferred• Proficiency in both written and spoken English• 3 to 5 or more years of experience in a data center or other Critical Environment required (preference is given to data center, hospital, pharmaceutical production or power plant experience)• Working knowledge of mechanical, electrical, life safety monitoring and control systems typically used in critical environments• Proficient knowledge of HVAC and/or Electrical Systems. Shall be proficient in both Electrical and Mechanical