SME Relationship Manager — Cross-Border Growth

OCBC; Kuala Lumpur; On-site; MYR 90,000 - 160,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Learning & development opportunities

Wellbeing and career growth

Job summary

OCBC Bank in Malaysia seeks a proactive Relationship Manager to acquire SME clients, grow deposits, and build long-term cross-border business relationships across borders, including Labuan-based corporate accounts.

You will engage local entrepreneurs and foreign investors from Singapore, Indonesia, China, and Hong Kong, delivering tailored banking solutions and cash management services within a fast-paced team.

Qualifications

• Degree in any discipline.
• Strong interpersonal and communication skills.
• Proactive, driven, and passionate about client engagement.
• Able to manage time and priorities effectively.
• Comfortable working with cross-border clients and regional markets.
• Fresh graduates are welcome — structured training and mentorship will be provided.

Responsibilities

• Relationship Management: Serve as a trusted advisor to clients, understanding their business needs and offering tailored banking solutions.
• Grow the Business: Boost deposit balances and fee income while contributing to team revenue goals.
• Cross-Border Focus: Tap into regional markets and facilitate account openings for foreign investors and entities (including Labuan & offshore setups).
• Be a Market Expert: Stay on top of trends in the SME space and provide insights that shape our evolving business strategy.
• Collaborate & Succeed: Work closely with product specialists, compliance, and support teams to deliver seamless banking experiences.
• Collaborate with product specialists in enhancing utilisation of banking facilities such as trade and forex facilities, as well as cross selling other banking products such as cash management and insurance

Skills

Relationship management

Communication skills

Time management

Cross-border client engagement

Education

Bachelor's degree

Job description

OCBC Bank in Malaysia seeks a proactive Relationship Manager to acquire SME clients, grow deposits, and build long-term cross-border business relationships across borders, including Labuan-based corporate accounts.

You will engage local entrepreneurs and foreign investors from Singapore, Indonesia, China, and Hong Kong, delivering tailored banking solutions and cash management services within a fast-paced team.