SME Growth & Banking Manager

Hong Leong Bank; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hong Leong Bank is seeking a CBM to grow the SME base among retail community businesses and to onboard new-to-bank clients through branch visits and community events. You will drive profitability across merchant services, deposits, secured and unsecured lending, and support digital onboarding via Connect FIRST.

Collaborating with Branch Managers and Area Managers, you will ensure compliance with FSA, KYC, AMLA and internal policies while guiding customers through the Hong Leong online platform

Responsibilities

• Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM 50m to grow product holdings and profitability
• Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities
• Leads provided by HQ will be a source of acquiring NTB SME customers
• The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered Merchant services, Deposit accounts, secured loans (HP, Mortgage, OD on FD), and unsecured products (Business Cash Loans), BANCA
• Growing ETB CASA balances will be one of the key focus of CBM, requiring the person to be capable of providing after sales support of helping set-up the digital platform for the customers (Connect FIRST) to perform online payment and payroll, which will ease the business transition into the Hong Leong online platform
• The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment
• The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth
• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant Internal policies & procedures and sales compliance.

Job description

Hong Leong Bank is seeking a CBM to grow the SME base among retail community businesses and to onboard new-to-bank clients through branch visits and community events. You will drive profitability across merchant services, deposits, secured and unsecured lending, and support digital onboarding via Connect FIRST.

Collaborating with Branch Managers and Area Managers, you will ensure compliance with FSA, KYC, AMLA and internal policies while guiding customers through the Hong Leong online platform