SME Credit & Relationship Manager

RHB Banking Group; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading banking group is seeking an Account Relationship Manager in Kuala Lumpur. The role involves monitoring credit quality, engaging with SME customers, and ensuring compliance with credit policies. Ideal candidates will have relevant qualifications and experience in credit processing.

Qualifications

• 2 years and above working experience in credit.
• Exposure to SME credit processing and loan documentation.

Responsibilities

• Proactively monitor credit quality and identify high risk customers.
• Manage inquiries and requests from customers and branches.
• Ensure compliance with the bank’s credit policy.

Skills

Credit Writing

Analytical Skills

English

Education

Degree in Business

Professional qualifications in Accounting

Finance

Economics

Job description

• Proactively monitor credit quality through early recognition of signs of deterioration inclusive Restructure & Reschedule & identified early high risk customers.
• To call/ engage on the repayment of SMEs loan on timely manner
• To call/ engage with potential R&R /High risk customers or renewal customers in order to obtain documents & appointment for site visit with SMEs requiring R&R or renewal
• Review, and Submit Restructure & Reschedule (“R&R”) applications for approval for PLM customers
• Ensure completion of the R&R request via acceptance & implementation to the customer & correct updates in the system
• Ensure update on SME customers on the approved renewal conditions & the next review date, ensure the internal system update is done correctly
• Ensure all credit related matters to be in compliance to the bank’s credit policy and guidelines to ensure no adverse credit audit.
• Downgrade and cut over of NPL accounts.
• Manage all suppliers inclusion for Trade financing, extension for Term Loan drawdown, revision of interest, issuance of CA form (in the absence of Admin staff), insurance related matter, AQAD renewal, settlement , discharge, loan statements request assignment, consent request and other operational request, file cut over etc.
• Management of inquires and request from customers, COD, BDM, CBBC ARM and branches.
  
  

Key Responsibilities

• Proactively monitor credit quality through early recognition of signs of deterioration inclusive Restructure & Reschedule & identified early high risk customers.
• To call/ engage on the repayment of SMEs loan on timely manner
• To call/ engage with potential R&R /High risk customers or renewal customers in order to obtain documents & appointment for site visit with SMEs requiring R&R or renewal
• Review, and Submit Restructure & Reschedule (“R&R”) applications for approval for PLM customers
• Ensure completion of the R&R request via acceptance & implementation to the customer & correct updates in the system
• Ensure update on SME customers on the approved renewal conditions & the next review date, ensure the internal system update is done correctly
• Ensure all credit related matters to be in compliance to the bank’s credit policy and guidelines to ensure no adverse credit audit.
• Downgrade and cut over of NPL accounts.
• Manage all suppliers inclusion for Trade financing, extension for Term Loan drawdown, revision of interest, issuance of CA form (in the absence of Admin staff), insurance related matter, AQAD renewal, settlement , discharge, loan statements request assignment, consent request and other operational request, file cut over etc.
• Management of inquires and request from customers, COD, BDM, CBBC ARM and branches.
  
  

Requirements

• Degree / Professional qualifications in Business, Accounting, Banking, Finance, Economics or other related disciplines.
• 2 years and above working experience in credit with exposure to SME credit processing, credit review and loan documentation.
• Possess good credit writing and analytical skills
• English - Excellent in speaking and writing