SHIPPING MANAGER

Upscale Sdn Bhd; Shah Alam; On-site; MYR 90,000 - 150,000; Full time

Job summary

Upscale Sdn Bhd in Malaysia seeks an experienced Shipping / Ocean Freight Manager to oversee ocean freight activities, focusing on procurement, line management, cost optimisation and operational efficiency.

The ideal candidate has hands-on ocean freight procurement experience and has worked with shipping lines, freight forwarders or NVOCCs. You will lead RFQs, negotiate terms, monitor market trends and collaborate across sales, operations and finance to ensure smooth shipment execution.

Qualifications

• Bachelor's degree in logistics, supply chain, business administration or related field.
• Minimum 5 years of relevant shipping, ocean freight, or logistics experience.
• Hands-on ocean freight procurement experience is essential.
• Experience managing relationships with shipping lines is highly preferred.
• Strong negotiation and analytical skills; good communication.

Responsibilities

• Oversee ocean freight procurement activities and contracts.
• Develop and maintain relationships with shipping lines, carriers and forwarders.
• Negotiate freight rates, terms and capacity commitments.
• Monitor market rates, capacity and surcharges to identify savings.
• Evaluate and select shipping lines and logistics providers.
• Manage RFQs, tenders and freight negotiations.
• Track transit times, schedule reliability and service quality.
• Collaborate with Sales, Operations, Warehouse, Finance and CS teams.
• Review freight costs and identify efficiency improvements.
• Monitor supplier performance and conduct reviews.
• Resolve operational issues including delays and documentation.
• Ensure compliance with customs, trade and company requirements.
• Prepare reports on freight spend, savings and KPIs.
• Identify process improvements to reduce logistics costs.

Skills

Ocean Freight Procurement

Shipping Line Management

Freight Rate Negotiation

Contract & Tender Management

Carrier Management

Cost Optimisation

International Shipping

Logistics Operations

Supplier Performance Management

Market & Freight Rate Analysis

Education

Bachelor's Degree in Logistics, Supply Chain, Business Administration or related field

Tools

Microsoft Excel

ERP systems

Job description

Resume Muhammad Hazman Bin Badzli

JOB DESCRIPTION

Shipping / Ocean Freight Manager

Location: Malaysia
Employment Type: Full-Time
Department: Logistics / Supply Chain

Job Summary

We are looking for an experienced Shipping Manager to manage and optimise the company's ocean freight activities, with a strong focus on freight procurement, shipping line management, cost optimisation and operational efficiency. The ideal candidate should have hands‑on experience in ocean freight procurement and preferably have worked directly with a shipping line, freight forwarder or NVOCC.

Key Responsibilities

• Manage and oversee the company's ocean freight procurement activities.
• Develop and maintain strong relationships with shipping lines, carriers, freight forwarders and logistics partners.
• Negotiate ocean freight rates, contracts, service terms and capacity commitments.
• Monitor market freight rates, capacity, surcharges and market trends to identify cost‑saving opportunities.
• Evaluate and select suitable shipping lines and logistics service providers.
• Manage RFQs, tenders and freight rate negotiations.
• Monitor shipping performance, including transit time, schedule reliability, space availability and service quality.
• Work closely with Sales, Operations, Warehouse, Finance and Customer Service teams to ensure smooth shipment execution.
• Review freight costs and identify opportunities to improve transportation efficiency.
• Monitor supplier performance and conduct regular performance reviews.
• Support resolution of operational issues, including delays, rollovers, equipment shortages and documentation issues.
• Ensure shipping activities comply with relevant customs, trade and company requirements.
• Prepare regular reports on freight spend, supplier performance, savings and key shipping KPIs.
• Identify and implement process improvements to improve efficiency and reduce logistics costs.

Requirements

• Bachelor's Degree in Logistics, Supply Chain, Business Administration or a related field.
• Minimum 5 years of relevant experience in shipping, ocean freight, freight procurement or logistics.
• Strong hands‑on experience in Ocean Freight Procurement is essential.
• Experience working with or directly managing relationships with shipping lines is highly preferred.
• Experience in freight rate negotiation, tender management and carrier selection.
• Good understanding of international shipping processes, Incoterms, freight charges and shipping documentation.
• Strong negotiation, analytical and communication skills.
• Good understanding of the Malaysia logistics and ocean freight market.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Excel and logistics / ERP systems.

Key Skills

• Ocean Freight Procurement
• Shipping Line Management
• Freight Rate Negotiation
• Contract & Tender Management
• Carrier Management
• Cost Optimisation
• International Shipping
• Logistics Operations
• Supplier Performance Management
• Market & Freight Rate Analysis
• Stakeholder Management

Preferred Experience

Candidates with experience from shipping lines, freight forwarders, NVOCCs, 3PL providers or companies with significant import/export volumes will be advantageous. Experience in managing ocean freight procurement across multiple trade lanes and negotiating annual or long‑term freight agreements would be an added advantage.