Store Manager

TABLE AND APRON SDN BHD; Petaling Jaya; Sur place; MYR 67 000 - 100 000; Plein temps

Résumé du poste

TABLE AND APRON SDN BHD is seeking a Store Manager to lead our bakehouse, ensuring it becomes the community's habitual place for breads and pastries. You will guide a young operations service team, fostering tactical empathy and warm, anticipatory service while maintaining high morale in a fast-paced environment.

You will collaborate with marketing, finance and management to achieve quarterly targets and report to the management team, with potential career growth toward partner capacity within

Qualifications

• Experience leading a small service or store team in a food business.
• Strong customer service and guest-relations skills.
• Ability to manage stock, costs and cash handling.

Responsabilités

• Oversee day-to-day bakery operations with store supervisors.
• Maintain inventory levels and place orders for supplies.
• Manage dining reservations and guest satisfaction.
• Coordinate shift coverage and staff problem solving.
• Monitor daily costs and revenues; balance cash at end of shift.
• Report maintenance and training needs to management.

Connaissances

Leadership

People Management

Customer Service

Inventory Management

Operations

Description du poste

Our Store Manager fulfills the role of ensuring our bakehouse becomes our community's habitual place for breads & pastries.

In this role, you are instrumental in leading a young operations service team in creating a sustainable dialogue about tactical empathy, anticipatory initiatives & genuine warmth.

You will be involved in ensuring our teams can keep up in a fast-paced environment, whilst ensuring morale is high. More than just being a service veteran, you must also possess a desire for leadership & management - where your foresight & composure is paramount to the team's success. You also aspire to change the industry for the better, paving career opportunities for those whose calling is in cookery in this modern age.

You will be working with peers across different business functions (marketing, finance, & management) in rolling out quarterly targets. You will be reporting directly to the management team. There is also career growth towards Partner capacity in our company.

Job Responsibilities

• Work with Store supervisors in managing day-to-day operations of our bakery.
• Maintain a fully-stocked inventory and order food supplies, as needed
• Manage dining reservations
• Arrange to have shifts covered (e.g. when employees take time off)
• Help staff resolve on-the-job challenges
• Track daily costs and revenues
• Balance the cash register at the end of the shift
• Coordinate with suppliers as they deliver food product orders
• Ensure client satisfaction and gracefully handle any complaints
• Open or close the restaurant (when responsible for the first or last shift)
• Inform the next Store Manager about pending tasks
• Report maintenance and training needs

What can I earn as a Retail Store Manager