Service Sales Engineer / Executive

Schindler Business Services Centre; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jardine Schindler Group (JSG) seeks a proactive sales professional to identify and secure new maintenance contracts in APAC, with a focus on Malaysia. You will build relationships with building owners, managers and key stakeholders, and negotiate commercial terms to expand the portfolio.

The role requires travel, a technical engineering background, and a proven track record in meeting sales targets. You will work within ONE1JSG, a BSC under JSG, contributing to regional growth and customer

Qualifications

• Minimum Bachelor's Degree in Electrical, Electronic, Mechanical Engineering, or a related field.
• Proven track record in achieving and exceeding sales targets.
• Strong commercial acumen with the ability to identify customer needs and translate them into business opportunities.
• Strong communication, negotiation, and relationship management skills.
• Willing to travel and conduct frequent customer visits.

Responsibilities

• Identify, develop and secure new maintenance contract opportunities to expand the customer portfolio.
• Build and maintain strong relationships with building owners, property managers, consultants, and key decision makers.
• Regularly engage customers to identify potential business opportunities and improve customer retention.
• Prepare, present, and negotiate maintenance contract proposals, pricing, and terms to secure new opportunities.
• Handle inquiries, objections, and complaints to secure business opportunities.
• Monitor status and propose renewals for expiring maintenance contracts.
• Provide up-to-date portfolio information to support budgeting and forecasting.
• Assist in reporting portfolio movements to the parent company.
• Review and ensure contracts are commercially and operationally viable.
• Maintain documentation of renewals and customer agreements.

Skills

Commercial acumen

Negotiation

Relationship management

Travel willingness

Communication skills

Education

Bachelor's degree in Electrical, Electronic, Mechanical Engineering

Job description

Identify, develop and secure new maintenance contract opportunities to expand the customer portfolio.

Build and maintain strong relationships with building owners, property managers, consultants, and key decision makers.

Regularly engage customers to identify potential business opportunities and improve customer retention.

Prepare, present, and negotiate maintenance contract proposals, pricing, and commercial terms to secure new business opportunities.

Handle customer inquiries, objections, and complaints professionally to secure business opportunities.

Monitor status and ensure all maintenance contracts that are due to expire are proposed for renewals

Ensure accurate and up-to-date contract portfolio information is available to support budgeting and forecasting processes.

Assist in fulfilling reporting and update requirements from the parent company regarding portfolio movements on a timely basis

Review and ensure maintenance contracts customized to client requirements are commercially and operationally viable.

Maintain proper documentation and records of contract renewals, portfolio movements, and customer agreements.

Requirements

Minimum Bachelor's Degree in Electrical, Electronic, Mechanical Engineering, or a related field.

Proven track record in achieving and exceeding sales targets.

Strong commercial acumen with the ability to identify customer needs and translate them into business opportunities.

Strong communication, negotiation, and relationship management skills.Self-motivated, results-driven, and able to work independently with minimal supervision.

Willing to travel and conduct frequent customer visits.

Jardine Schindler Group (JSG) is a Joint Venture between Jardine Matheson in Hong Kong and Schindler Group located Switzerland, who between them bring over 300 years of experience in business management, regional specialization and engineering excellence. Headquartered in Hong Kong, JSG employs over 5000 employees to design, engineer, install, maintain and modernize elevators, escalators and moving walkways in Brunei, Cambodia, Hong Kong, Macau, Malaysia, Myanmar, Indonesia, the Philippines, Singapore, Thailand, Taiwan and Vietnam.

ONE1JSG is part of Jardine Schindler Group, and is a Business Services Center (BSC) located at Uptown Damansara, Petaling Jaya. BSC provides a wide range of services and solutions to several operating countries in APAC. This setup enables JSG to consolidate various business processes that occurs in the operating countries and leverage on in-house shared services, best-in-class technologies and industry-wide best demonstrated practices. As a result, it enables us to achieve operational efficiencies, sustained growth and optimal business results.

Jardine Schindler Group (JSG) is a Joint Venture between Jardine Matheson in Hong Kong and Schindler Group located Switzerland, who between them bring over 300 years of experience in business management, regional specialization and engineering excellence. Headquartered in Hong Kong, JSG employs over 5000 employees to design, engineer, install, maintain and modernize elevators, escalators and moving walkways in Brunei, Cambodia, Hong Kong, Macau, Malaysia, Myanmar, Indonesia, the Philippines, Singapore, Thailand, Taiwan and Vietnam.

ONE1JSG is part of Jardine Schindler Group, and is a Business Services Center (BSC) located at Uptown Damansara, Petaling Jaya. BSC provides a wide range of services and solutions to several operating countries in APAC. This setup enables JSG to consolidate various business processes that occurs in the operating countries and leverage on in-house shared services, best-in-class technologies and industry-wide best demonstrated practices. As a result, it enables us to achieve operational efficiencies, sustained growth and optimal business results.