Field Engineer

Schindler Business Services Centre; Putrajaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

Schindler Business Services Centre in Malaysia invites a Field Engineer to support lift and escalator operations, provide technical expertise, and ensure safety, reliability, and regulatory compliance. You will lead technicians, coordinate with customers and internal teams, conduct site visits, review technical reports, and drive ongoing maintenance improvements.

Registration with the Board of Engineers Malaysia (BEM) is an added advantage and strong leadership and communication skills are

Qualifications

• Bachelor's Degree in Electrical/Mechanical/Mechatronics required.
• Proven leadership and people management skills.
• Knowledge of electrical and mechanical systems and troubleshooting.

Responsibilities

• Lead a team of technicians and set performance expectations.
• Provide technical support for maintenance, troubleshooting, and callbacks.
• Conduct site visits and engage customers to resolve issues and maintain relationships.
• Monitor maintenance performance, trends, and service activities.
• Ensure compliance with safety, quality, environmental and company requirements.

Skills

Leadership

People management

Troubleshooting

Communication

Problem solving

Coaching

Coordination

Self-motivated

Regulatory knowledge

Technical reporting

Education

Bachelor's Degree in Electrical/Mechanical/Mechatronics Engineering

Job description

Elevate Your Career with Us
Join Schindler as a Field Engineer and play a key role in supporting the performance, safety, and reliability of lift and escalator operations. You will provide technical expertise, support maintenance activities, develop field teams, and work closely with customers and internal stakeholders to ensure high service standards and regulatory compliance.

Key Responsibilities

Manage and lead a team of technicians by setting clear performance expectations, monitoring productivity, attendance, service quality, and ensuring accountability for assigned responsibilities and targets.

Provide technical support and guidance to technicians on maintenance, troubleshooting, and callback activities.

Conduct site visits and engage with customers to resolve technical issues and maintain strong customer relationships.

Monitor maintenance performance, breakdown trends, and service activities to ensure operational effectiveness.

Support statutory inspections, CPSI activities, and compliance with JKKP, Fire Department, and other regulatory requirements.

Prepare and review technical reports, equipment assessments, and recommendations for repair and improvement works.

Coordinate with suppliers, subcontractors, and internal teams to support maintenance and repair activities.

Train, coach, and develop field employees to enhance technical competency and service quality.

Ensure compliance with safety, quality, environmental, and company requirements at all times.

Requirements

Bachelor's Degree in Electrical, Mechanical, Mechatronics, or a related Engineering discipline.

Candidates with experience in maintenance, service operations, or the lift and escalator industry will have an added advantage.

Proven leadership and people management skills with the ability to effectively lead, coach, motivate, and develop a team of field employees.

Knowledge of electrical and mechanical systems, troubleshooting techniques, and maintenance practices.

Ability to analyze technical issues and prepare technical reports.

Good communication and customer relationship management skills.

Strong problem-solving, coaching, and coordination abilities.

Self-motivated, proactive, and able to work independently with minimal supervision.

Registration with the Board of Engineers Malaysia (BEM) or eligibility for registration is an added advantage.

Jardine Schindler Group (JSG) is a Joint Venture between Jardine Matheson in Hong Kong and Schindler Group located Switzerland, who between them bring over 300 years of experience in business management, regional specialization and engineering excellence. Headquartered in Hong Kong, JSG employs over 5000 employees to design, engineer, install, maintain and modernize elevators, escalators and moving walkways in Brunei, Cambodia, Hong Kong, Macau, Malaysia, Myanmar, Indonesia, the Philippines, Singapore, Thailand, Taiwan and Vietnam.

ONE1JSG is part of Jardine Schindler Group, and is a Business Services Center (BSC) located at Uptown Damansara, Petaling Jaya. BSC provides a wide range of services and solutions to several operating countries in APAC. This setup enables JSG to consolidate various business processes that occurs in the operating countries and leverage on in-house shared services, best-in-class technologies and industry-wide best demonstrated practices. As a result, it enables us to achieve operational efficiencies, sustained growth and optimal business results.

Jardine Schindler Group (JSG) is a Joint Venture between Jardine Matheson in Hong Kong and Schindler Group located Switzerland, who between them bring over 300 years of experience in business management, regional specialization and engineering excellence. Headquartered in Hong Kong, JSG employs over 5000 employees to design, engineer, install, maintain and modernize elevators, escalators and moving walkways in Brunei, Cambodia, Hong Kong, Macau, Malaysia, Myanmar, Indonesia, the Philippines, Singapore, Thailand, Taiwan and Vietnam.

ONE1JSG is part of Jardine Schindler Group, and is a Business Services Center (BSC) located at Uptown Damansara, Petaling Jaya. BSC provides a wide range of services and solutions to several operating countries in APAC. This setup enables JSG to consolidate various business processes that occurs in the operating countries and leverage on in-house shared services, best-in-class technologies and industry-wide best demonstrated practices. As a result, it enables us to achieve operational efficiencies, sustained growth and optimal business results.

Your application will include the following questions:

• How many years' experience do you have in the construction industry?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years of project management experience do you have?
• How many years' experience do you have as a manager / team lead?
• How many years' experience do you have with project planning and scheduling?