Service & Operations Executive

Alliance Bank; Subang Jaya; On-site; MYR 45,000 - 60,000; Full time

Job summary

Alliance Bank Malaysia Berhad in Subang Jaya is seeking a branch cashier role focused on customer service. The position involves handling daily transactions, maintaining service standards, and supporting cash operations.

You will serve as Chief or Relief Chief Cashier, manage cash, balance tills, oversee SST loading, and assist with inquiries and complaints in a busy branch environment.

Qualifications

• Customer service oriented.
• Good communication and interpersonal skills.
• Excellent time management.

Responsibilities

• Process and handle day-to-day transactions of the branch in line with service standards.
• Act as Chief Cashier / Relief Chief Cashier to manage cash holdings, balancing, and SST loading; support first line resolution of inquiries and complaints.

Skills

Customer Service

Interpersonal Skills

Time Management

Cash Handling

Education

Diploma

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

3d ago , from Alliance Bank Malaysia Berhad

1) Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.

2) Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch's cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.Responsible for handling and supporting first line resolution of enquires and complaints.Responsible as relief in absent of Service & Operations Manager (SOM).

Job Requirements:

1) Customer Service OrientedGood Communication and interpersonal skillsExcellent time managementMinimum Diploma qualification from relevant field of study (banking, finance, etc)Relevant experience in clerical, office administrative, cash handling function, sales or customer service