Customer Relationship Executive

Melinau Auto Sdn Bhd (Likas); West Coast Division; On-site; MYR 28,000 - 45,000; Full time

Job summary

Melinau Auto Sdn Bhd (Likas) is seeking an office administrator to support customer care, engagement activities and 5S in the office, ensuring showroom standards are met.

The role includes processing supplier and customer billing, entering bookings and invoices, compiling loan documents for banks, renewing insurance, and submitting reports to the State Office, with other duties as assigned.

Responsibilities

• Handle customer care and engagement activities.
• Maintain 5S in the office.
• Process bills from suppliers or vendors and customer refunds.
• Enter bookings and invoices in the system.
• Compile and submit loan documents to bank.
• Manage insurance renewals.
• Ensure showroom meets Proton standard.
• Submit reports to State Office.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

To manage customer care, engagement activities and 5S in the office.

To achieve SSI target of 900

Property facility maintenance

Process of bilss from suppliers or vendor and customer refund

To do key in booking and do invoicing in the system

To compile and submit loan documents to bank

To manage insurance renewal

To ensure 48 hours call done by SA and submit reports to State Office

To ensure showroom meets Proton standard.

Any other works and duties as required and assigned by the company from time to time.