Service Operations & Billing Coordinator

Calia Technology Pte. Ltd.; Petaling Jaya; On-site; MYR 26,000 - 42,000; Full time

Job summary

Calia Technology is seeking an organised Admin Coordinator to join our Service Department in Malaysia. You will handle service-related administration, invoicing coordination, and payment follow-ups while liaising with customers and internal teams to ensure smooth operations.

The ideal candidate has 1–2 years of relevant administrative experience, proficiency in Excel and Word, and strong communication skills.

Qualifications

• Proven communication and customer follow-up skills.
• Experience with administrative tasks in a service environment is preferred.
• Proficiency in Excel and Word and basic MS Office knowledge.

Responsibilities

• Manage service debtors and follow up on outstanding payments
• Prepare and coordinate service-related invoicing
• Coordinate shipping and delivery arrangements
• Liaise with customers and internal teams on service-related matters
• Provide administrative and coordination support to the Service Department
• Maintain accurate records and documentation
• Follow up on service-related administrative matters to ensure timely completion
• Assist the Service Department with other administrative tasks when required

Skills

Communication

Customer follow-up

Organization

Multitasking

Independent work

Proactive

Team coordination

Education

SPM, STPM or Diploma in Administration/Business/Accounting

Tools

Excel

Word

Job description

Calia Technology is seeking an organised Admin Coordinator to join our Service Department in Malaysia. You will handle service-related administration, invoicing coordination, and payment follow-ups while liaising with customers and internal teams to ensure smooth operations.

The ideal candidate has 1–2 years of relevant administrative experience, proficiency in Excel and Word, and strong communication skills.