Service Offerings Growth Leader

Eaton; Selangor; On-site; MYR 150,000 - 210,000; Full time

Job summary

Eaton seeks a Service Sales Offering Manager to develop, manage and commercialize service offerings that drive profitable growth across power quality and power distribution service lines.

This role connects customer needs, market opportunities and the service business organization, equipping sales teams with compelling value propositions and converting opportunities into long-term relationships and recurring revenue across Malaysia, Thailand, Indonesia and Japan.

Qualifications

• Bachelor’s Degree in Electrical Engineering.
• 7+ years in service sales, service marketing, product management, offering management, or business development.
• 5+ years in team management.
• Experience in electrical power systems, switchgear, transformer, and power distribution.
• Demonstrated experience developing and commercializing service offerings.

Responsibilities

• Develop and manage the service offering portfolio across the lifecycle.
• Create new service solutions based on customer requirements, market trends and the company’s installed base.
• Develop offerings such as spare-parts support, equipment upgrades, modernization, remote monitoring and lifecycle service agreements.
• Establish clear value propositions and competitive differentiation.
• Manage the complete offering lifecycle, including development, launch, performance review, improvement and retirement.
• Ensure new offerings are operationally deliverable, commercially viable and scalable.
• Lead the service sales organization in identifying and developing service opportunities.
• Prepare sales tools, proposal templates, presentations, pricing guidelines, case studies and customer-facing materials.
• Conduct training for service sales teams on new offerings, value propositions and customer engagement.
• Drive contract renewals, upgrades, cross-selling and conversion from transactional services to multi-year agreements.

Skills

Service sales

Product management

Offering management

Team management

Education

Bachelor’s Degree in Electrical Engineering

Job description

Eaton seeks a Service Sales Offering Manager to develop, manage and commercialize service offerings that drive profitable growth across power quality and power distribution service lines.

This role connects customer needs, market opportunities and the service business organization, equipping sales teams with compelling value propositions and converting opportunities into long-term relationships and recurring revenue across Malaysia, Thailand, Indonesia and Japan.