Service Leader - Finance Shared Services

Shangri-La Group; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Shangri-La Kuala Lumpur invites energetic finance professionals to join our Finance Risk Control team. You will monitor revenue transactions, assist in cost analysis and ensure adherence to internal controls.

We seek a diploma or degree in accounting/finance, 1–2 years' experience, and strong analytical and communication skills in English and Bahasa Malaysia. Proficiency in MS Office and hotel-specific platforms is advantageous.

Qualifications

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration or related field.
• 1–2 years of relevant experience, preferably in an international luxury hotel environment.
• Self-motivated, detail-oriented, and able to work independently with minimal supervision.
• Strong analytical, organizational, and problem-solving skills.
• Good communication skills in English and Bahasa Malaysia, both written and verbal.
• Proficient in Microsoft Office; knowledge of hotel platforms is an added advantage.

Responsibilities

• Support the daily operations of the Finance Risk Control function to ensure smooth and efficient processes.
• Monitor and verify hotel revenue transactions to ensure accuracy and completeness.
• Investigate and report any revenue discrepancies or irregularities in a timely manner.
• Prepare daily revenue reconciliation reports, including cash deposits and accounts receivable movements.
• Ensure compliance with internal control policies, procedures, and audit requirements.
• Assist in food and beverage cost analysis by monitoring consumption trends and cost variances.
• Maintain accurate inventory records and generate stock control reports to support operational efficiency.
• Support menu costing and pricing updates while performing other ad hoc duties as assigned.

Skills

Analytical skills

Detail-oriented

Independent working

Team player

Communication skills

Education

Diploma or Bachelor's Degree in Accounting/Finance/Business Administration

Tools

MS Office

Opera PMS

Infrasys POS

Delphi

SunSystem

Job description

Be part of our Shangri-La family

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.

Shangri-La, Kuala Lumpur

Be part of our Shangri-La family

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.

Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.

We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.

It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

Responsibilities

• Support the daily operations of the Finance Risk Control function to ensure smooth and efficient processes.
• Monitor and verify hotel revenue transactions to ensure accuracy and completeness.
• Investigate and report any revenue discrepancies or irregularities in a timely manner.
• Prepare daily revenue reconciliation reports, including cash deposits and accounts receivable movements.
• Ensure compliance with internal control policies, procedures, and audit requirements.
• Assist in food and beverage cost analysis by monitoring consumption trends and cost variances.
• Maintain accurate inventory records and generate stock control reports to support operational efficiency.
• Support menu costing and pricing updates while performing other ad hoc duties as assigned.

Requirements

• Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or related field.
• Minimum 1-2 years of relevant experience, preferably within an international luxury hotel environment.
• Self-motivated, detail-oriented, and able to work independently with minimal supervision.
• Strong analytical, organizational, and problem-solving skills.
• Good team player with flexibility and the ability to adapt in a fast-paced environment.
• Demonstrates professionalism, integrity, and strong ethical standards.
• Good communication skills in English and Bahasa Malaysia, both written and verbal.
• Proficient in Microsoft Office applications; knowledge of Opera PMS, Infrasys POS, Delphi, or SunSystem will be an added advantage.