Service Associate - Finance Risk Control

Shangri-La Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Shangri-La Kuala Lumpur is seeking a proactive Finance Risk Controller to oversee day-to-day revenue controls and contribute to cost management. The role involves ensuring accurate revenue recording, preparing daily reports, and upholding compliance across hotel finance processes.

You will collaborate with cross-functional teams in a fast-paced luxury hotel, analyzing variances and supporting menu costing and inventory control. Excellent analytical and communication skills are essential.

Qualifications

• Diploma or Bachelor’s Degree in Accounting, Finance, Business Administration, or equivalent professional qualification.
• Previous experience in a similar capacity within an international luxury hotel chain is preferred.
• Strong analytical and organizational skills; ability to work under pressure and meet deadlines.

Responsibilities

• Support the day-to-day operations of the Finance Risk Control function.
• Ensure all hotel revenues are accurately recorded, with discrepancies investigated and reported promptly.
• Prepare daily revenue reports and reconcile revenues against cash deposits and accounts receivable movements.
• Safeguard compliance by ensuring revenue control procedures are in place and adhered to.
• Assist in food and beverage cost calculations, monitoring consumption and variances.
• Maintain accurate inventory records and generate control reports to ensure optimal stock levels.
• Support menu engineering by providing costing insights and updating menu pricing accordingly.
• Perform other duties and ad hoc assignments as required.

Skills

Self-driven

Team player

Analytical skills

Organizational skills

English proficiency

Bahasa Malaysia proficiency

Education

Accounting/Finance degree

Business Administration degree

Tools

Opera PMS

Infrasys POS

Delphi

SunSystem

Job description

Be part of our Shangri-La family

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.

Shangri-La, Kuala Lumpur

Be part of our Shangri-La family

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.

Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.

We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.

It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

Job Responsibilities

• Support the day-to-day operations of the Finance Risk Control function.
• Ensure all hotel revenues are accurately recorded, with discrepancies investigated and reported promptly.
• Prepare daily revenue reports and reconcile revenues against cash deposits and accounts receivable movements.
• Safeguard compliance by ensuring revenue control procedures are in place and adhered to.
• Assist in food and beverage cost calculations, monitoring consumption and variances.
• Maintain accurate inventory records and generate control reports to ensure optimal stock levels.
• Support menu engineering by providing costing insights and updating menu pricing accordingly.
• Perform other duties and ad hoc assignments as required.

Job Requirements

• Diploma or Bachelor’s Degree in Accounting, Finance, Business Administration, or equivalent professional qualification.
• Previous experience in a similar capacity within an international luxury hotel chain is preferred.
• Self-driven, results-oriented, and willing to challenge the status quo.
• Strong team player with the ability to work independently, demonstrating flexibility, open-mindedness, and strong analytical and organizational skills.
• Upholds professional values, ethics, and integrity at all times.
• Able to work effectively under pressure in a fast-paced environment.
• Strong communication skills in English and Bahasa Malaysia, both written and verbal.
• Proficient in MS Office (Excel/Word); knowledge of Opera PMS, Infrasys Point-of-Sale, Delphi, or SunSystem is an advantage.