Service Engineer (Prober) - Melaka Melaka Office Posted 3 weeks 2 days ago

Accretech Southeast Asia; Malacca City; Vor Ort; MYR 56.000 - 100.000; Vollzeit

Benefits dieser Stelle

5-day work week

Flexible hours

Healthcare allowance

Dental & optical allowance

Overseas travel opportunities

Zusammenfassung

Accretech (Thailand) Co., Ltd. is seeking an entry-level to mid-level Field Service Engineer to provide hands-on technical support for group machines at local and overseas sites.

You will perform installation, maintenance, troubleshooting, and upgrades, while preparing reports and maintaining client relationships. The role requires travel, good English and Bahasa Malaysia, and offers allowances, insurance, and annual events.

Qualifikationen

• Diploma/Bachelor in Engineering (Electrical/Electronic/Mechanical) or equivalent.
• Fresh graduates encouraged to apply.
• Good command of English & Bahasa Malaysia.

Aufgaben

• Provide hands-on technical support for semiconductor group machine installation, setup, buy-off, upgrade, troubleshooting and preventive maintenance at customer sites.
• Prepare service reports and feedback on machine performance.
• Update management on job activities and progress.
• Troubleshoot customer issues and coordinate with HQ and Sales to take corrective action.
• Conduct training on proper machine operation at customer sites.
• Develop and maintain close relationships with customers.

Kenntnisse

English proficiency

Bahasa Malaysia proficiency

Japanese language (advantage)

Ausbildung

Engineering diploma/degree or equivalent

Jobbeschreibung

• 5-days Work Week with flexible working hour
• Winter Clothing Allowance (T&C applies)
• Healthcare Allowance (including dental, optical, mental health expenses)
• 14 days Annual Leave (minimum)
• Group Hospitalization & Surgical & Personal Accident Insurance Coverage
• Performance Bonus (July & December)
• Yearly Company Dinner & Overseas Trip (Business dependent)
• Opportunity to travel within the South-East Asia region, Japan, and the rest of the world.
• Mobile phones and laptops are provided for work-related activities.

Job Description

Responsibilities

• Provide Hands-on technical support forSemiconductor’s groupmachine installation, setup, buy-off, upgrade, troubleshooting, repairing andpreventive maintenance at customers sites both locally and overseas.
• Prepare reports which inclusive of service reports and provide feedback on technical issues with regards to machine performance
• To update the Management and other concerned personnel on the activities and progress of the job.
• Respond to customer requests to troubleshoot problems and take corrective actions within deadline by communicating and work closely with HQ and Sales Personnel
• Conduct training on proper operation of the machine at customer’s site.
• Develop and maintain close relationships with customers.

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree,Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic/Mechanical) or equivalent. However, candidates with hands-on working experience in the Semiconductor industry arealso encouraged to apply.
• At least 01 year(s) of working experience in the Semiconductor industry is an added advantage butFresh graduates with a good mindset and attitude are strongly encouraged to apply.
• Applicants of all genders are warmly invited to apply.
• Good command of English & Bahasa Malaysia both in written & communication
• Able to communicate in Japanese will be an added advantage although not compulsory as opportunity to learn will be provided upon confirmation.
• The candidate must possess own transport and be willing to travel as and when required by the task and business nature.
• Matured and can work independently.
• Trustworthy team player with high integrity of confidentiality
• Relocation flexibility

Additional Information

• Career Level Entry Level
• Years of Experience Any
• Qualification Degree in the Electrical/Electronic/Mechanical
• Job Type Full Time