Service Engineer (Power System) (Contract) - based in Johor

Schneider Electric Industries (M) Sdn Bhd; Johor Bahru; On-site; MYR 67,000 - 89,000; Part time

Job summary

Schneider Electric Industries (M) Sdn Bhd in Johor Bahru seeks a Service Engineer (Power System) on a 1-year contract. You will support serviceable Schneider equipment including switchgear, relays, PLCs, HMIs, and networking in ENMCS/IMCS environments, while documenting parts and aiding start-ups.

You will troubleshoot protection relays and power-system products, with ENMCS/IMCS knowledge considered an advantage. The role requires 90% onsite work and readiness to base in Johor Bahru.

Qualifications

• Degree in Electrical & Communication Engineering with at least 3 years in onsite services.
• Experience troubleshooting protection relays, switchgears, and power system products (low/medium voltage, transformers 33kV).
• Knowledge of ENMCS & IMCS systems is an added advantage.
• Knowledge of PLC, HMI & SCADA is an added advantage.
• Able to communicate in local dialects and to work 90% onsite.
• Based in Johor Bahru; willing to be on a 1-year direct contract (subject to renewal).

Responsibilities

• Support Schneider equipment including switchgear, protection relays, PLCs, HMIs, Gateway, Servers, and Networking in ENMCS & IMCS environment
• Document, label, and return defective parts used in repair to designated disposal/repair locations
• Develop innovative solutions to complex technical problems arising during start-up
• Research, evaluate, and recommend new products or equipment upgrades to meet customer needs
• Assist Schneider Service Partners in site visits and evaluate technical performance
• Look for other business opportunities at customer sites and refer them to the sales team
• Provide technical support level 2 and escalate to higher levels when needed
• Investigate remotely the origin of breakdowns and submit fixes
• Support Consulting Expert, Project Engineer and IoT Integration in delivery and performance

Education

Degree in Electrical & Communication Engineering

Tools

PLC

HMI

SCADA

ENMCS

IMCS

Job description

Service Engineer (Power System) (Contract) - based in Johor

At Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

About the role

We are looking for a Service Engineer to make an impact. You will support serviceable Schneider equipment including but not limited to: electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking in ENMCS & IMCS environment.

Key responsibilities

Support serviceable Schneider equipment including electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking in ENMCS & IMCS environment

Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location

Develop innovative solutions to more complex technical problems that arise during start-up

Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs

Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance

When at customer site, look for other business opportunities outside current scope of work and lead them to the sales team

As Technical support level 2, solve technical issues that arise from other field service representatives

Escalate to other technical support levels within the company when needed

Investigate remotely the origin of the breakdown and submit fixes

Support Consulting Expert, Project Engineer and IOT Integration Digital Execution in all business and operational issues to ensure perfect Business Delivery and Performance

About you

Degree in Electrical & Communication Engineering with at least 3 years in services onsite environment

Experience to troubleshoot protection relays, switchgears and power system products like low and medium voltage, transformers 33kV

ENMCS & IMCS system knowledge is an added advantage

Knowledge in PLC, HMI & SCADA knowledge is an added advantage

Able to communicate in the local dialects

Able to work 90% time onsite

Willing to be based in Johor Bahru

Willing to work under 1-year direct contract (subject to renewal)